Philips AVENT Premium Plus - Page 22

22
English
Problem Solution
I experience pain when I use
the breast pump.
- Choose a suction level that is comfortable for you.
- Check if the silicone diaphragm is not damaged (does not have small cracks, holes etc.).
- Make sure that your nipple is placed in the center of the cushion.
- If the pain persists, stop using the breast pump and consult your healthcare
professional.
The breast pump does
not switch on while it is
connected to the wall socket.
- Only use the adapter supplied.
- Make sure that the adapter has been inserted correctly into the wall socket and
that the small plug has been inserted correctly into the motor unit.
- Connect the adapter to another wall socket. Then press and hold the on/o button
to check if the breast pump can be switched on.
- If the problem persists, contact the Consumer Care Center via
www.philips.com/support
.
The breast pump does not
switch on (indicator lights do
not go on).
- Make sure that the battery is charged (see 'Charging the breast pump') or connect
the breast pump to the wall socket.
The breast pump is not
charging.
- Only use the adapter supplied.
- Make sure that the adapter has been inserted correctly into the wall socket and
that the small plug has been inserted correctly into the motor unit.
- The breast pump is too cold or too hot for charging. Let the breast pump
acclimatize to room temperature for 30 minutes.
- If the problem persists, contact the Consumer Care Center via
www.philips.com/support.
Charging the breast pump
takes a very long time.
- Only use the adapter supplied.
- Make sure that the adapter has been inserted correctly into the wall socket and
that the small plug has been inserted correctly into the motor unit.
- The breast pump is too cold or too hot. It is recommended to charge the breast
pump at room temperature.
- If the problem persists, contact the Consumer Care Center via
www.philips.com/support.
I do not feel any suction/the
suction level is too low.
- If possible, try a higher suction level.
- Check if the silicone diaphragm is assembled correctly (see 'Assembling
the breast pump').
- Check if the white valve is not damaged and assembled correctly
(see 'Assembling the breast pump').
- Check if the other parts of breast pump are intact and assembled correctly
(see 'Assembling the breast pump').
- Make sure that the pump is positioned correctly on the breast to allow a seal
between breast pump and breast.
- If you still do not feel any suction, please contact the Consumer Care Center via
www.philips.com/support.