9EN
6 Troubleshooting
Warning
•
Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support).WhenyoucontactPhilips,
make sure that the device is nearby and the
model number and serial number are available.
No power
• Make sure that the AC power plug of the
unit is connected properly.
• Make sure that there is power at the AC
outlet.
No sound or poor sound
• Adjust the volume of your docking speaker.
• Adjust the volume of your iPod/iPhone or
external audio device.
No response from the unit
• Disconnect and reconnect the AC power
plug, and then turn on the docking speaker
again.
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