What to do if the buttons on my Philips Fidelio B97 main unit do not work?
If the buttons on the main unit of your Philips Speaker System are not working, disconnect it from the power supply for a few minutes, and then connect it again.
What to do if my Philips Fidelio B97 has no sound from the wireless subwoofer?
If there is no sound coming from the wireless subwoofer of your Philips Speaker System, wirelessly connect the subwoofer to the main unit.
How to fix Wi-Fi connection issues on Philips Fidelio B97 Speaker System?
If you're having trouble establishing a Wi-Fi connection with your Philips Speaker System, check the availability of the WLAN network on the router. You may also want to place the Wi-Fi router closer to the product. Ensure that you are entering the correct password. As a final step, check the WLAN function or reboot the modem and Wi-Fi router.
What to do if my Philips Fidelio B97 Speaker System has distorted sound or echo?
If you are experiencing distorted sound or an echo with your Philips Speaker System, especially when playing audio from your TV, make sure that the TV is muted.
Why is the audio quality poor from my connected Bluetooth device on my Philips Speaker System?
If the audio quality from a Bluetooth device connected to your Philips Speaker System is poor, it might be due to a weak Bluetooth connection. Try moving the device closer to the soundbar or removing any obstacles between the device and the soundbar.
How to fix Philips Fidelio B97 buttons on the main unit that do not work?
If the buttons on the main unit aren't working, disconnect the system from the power supply for a few minutes, then connect it again.
What to do if there is no sound from my Philips Fidelio B97 soundbar?
If you're not getting any sound from your soundbar speaker, try the following: first, connect the audio cable from your soundbar to your TV or other devices. Next, select the correct audio input on the remote control. Also, ensure that the soundbar isn't muted. As a last resort, you can reset the product to its factory settings.
What to do if a device cannot connect with Philips Speaker System soundbar?
If a device is unable to connect to your Philips Speaker System soundbar, consider the following: The device may not support the compatible , or the Bluetooth function of the device may not be enabled (refer to the device's user manual for instructions). Ensure the device is correctly connected. Also, the soundbar might already be connected to another Bluetooth device; disconnect the current device and try again.
General| FM radio | No |
|---|---|
| Certification | IMAX Enhanced |
| Product color | Black |
| TV stand usage | - |
| Wall mountable | Yes |
| Country of origin | China |
| Virtual assistant | Amazon Alexa & Google Assistant |
| Audio formats supported | AAC, AIFF, FLAC, LPCM, M4A, MP3, SBC, WAV |
| High Dynamic Range (HDR) technology | Dolby Vision, High Dynamic Range 10 (HDR10), High Dynamic Range 10+ (HDR10 Plus) |
| Audio decoders | DTS, DTS 96/24, DTS Digital Surround, DTS-ES, DTS-HD HR, DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Digital, Dolby Digital EX, Dolby Digital Plus, Dolby TrueHD |
| RMS rated power | 450 W |
| Audio output channels | 7.1.2 channels |
| Peak Music Power Output (PMPO) | 888 W |
| Number of tweeter drivers | 4 |
| Number of full-range drivers | 8 |
| Subwoofer type | Active subwoofer |
| Subwoofer location | Separate |
| Subwoofer connectivity | Wireless |
| Woofer diameter (subwoofer) | 8 \ |
| HDMI in | 2 |
| HDCP version | 1.4/2.3 |
| Bluetooth version | 4.2 |
| HDMI ports quantity | 3 |
| Number of HDMI outputs | 1 |
| Connectivity technology | Wired & Wireless |
| AC input voltage | 220 - 240 V |
| AC input frequency | 50 - 60 Hz |
| Power consumption (standby) | 1 W |
| Cables included | AC |
| Number of products included | 1 pc(s) |
| Package type | Box |
| Package depth | 405 mm |
| Package width | 1150 mm |
| Package height | 458 mm |
| Package weight | 20069 g |
| Harmonized System (HS) code | 85182200 |
Weight and Dimensions| Depth | 55.6 mm |
|---|---|
| Width | 1312 mm |
| Height | 120 mm |
| Soundbar weight | 5970 g |
| Subwoofer depth | 407 mm |
| Subwoofer width | 400 mm |
| Subwoofer height | 230 mm |
| Subwoofer weight | 9600 g |
Essential safety guidelines covering electric shock, fire, injury, overheating, contamination, and battery risks.
Guides on using remote control buttons for navigation, power, source selection, and playback.
How to connect the soundbar to a TV via HDMI ARC/eARC and other digital devices.
Instructions for connecting the soundbar to a Wi-Fi network using the Philips Sound app.
Configuring surround modes, dynamic range, dialogue control, and audio synchronization.
Information on Dolby Atmos technology, setup, and enjoying immersive 3D sound.
Guide on updating the Play-Fi system and audio firmware using the Philips Sound app.
Instructions for updating the product's firmware using a USB flash drive.
Detailed steps and precautions for securely mounting the soundbar unit on a wall.
Solutions for problems like unresponsive buttons, no sound from the soundbar or subwoofer.
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