28 EN
Caution
• Keep the playerpowered and the storage device mounted before the rmware update is complete.
8 Troubleshooting
If you contact Philips, you will be asked for the model and serial number of this
player. The model number and serial number are at the bottom of this player.
Write the numbers here:
Model No. __________________________
Serial No. ___________________________
No picture.
• Refer to the TV user manual for how to select the correct video input
channel
No sound output from the TV.
• Make sure that the audio cables are connected to the audio input sockets
that are grouped with the selected video input sockets.
The contents of the USB storage device cannot be read.
• The format of this USB storage device is not supported.
• The supported memory size is 1TB maximum.
• Make sure that this player supports these les. (Refer to "Specications" >
"Playable media")
• DRM-protected video les that are stored on a USB storage device cannot
be played through an analog video connection (for example, composite). You
need to use an HDMI connection to play these les.
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