Philips HU4813 - Troubleshooting Common Issues; Operation, Humidification, and Leakage Problems; Indication, Deposits, and Ventilation Issues

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7 Troubleshooting
This chapter summarizes the most common problems you could encounter with the
humidier. If you are unable to solve the problem with the information below, contact the
Consumer Care Center in your country.
Problem Possible solution
The humidier does
not work.
• Make sure that there is power supply to the humidier.
• Make sure that the water tank is lled with water and the
upper unit is placed properly onto the water tank.
There is no air
humidication.
• Make sure that the water tank is lled with water and the
upper unit is placed properly onto the water tank.
• The humidier will stop working if the current humidity
level reaches 70%RH. Humidity level above 70%RH
does not make users feel comfortable, so the humidier
automatically turns o to ensure optimal humidication
performance.
The water tank leaks. • Make sure that the humidier is not overlled with water.
• Make sure that the humidier is well assembled/connected
every time after you clean it or after you remove the upper
unit and/or water tank for relling.
• Make sure that the water tank is properly placed. If the
problem persists, contact the Consumer Care Center in
your country.
I do not see the
current humidity
indication change.
• Make sure that you have assembled the humidication
lter round the lter support.
• The humidication lter is dirty. Rinse and/or descale
the humidication lter (see the chapter ‘Clean the
humidication lter’).
• Your room might have too much ventilation. Please close
doors and windows.
• Your room size is too big. The recommended room size is
25m
2
.
There are some white
deposits on the
humidication lter.
The white deposits are called scale and they consist of
minerals from the water. Scale on the humidication lter
aects the humidifying performance, however it does not
harm your health. Please follow the cleaning instructions in
the user manual.