22
EssentiA
+
Instruction Manual
TROUBLESHOOTING
The table below indicates how to solve common problems
that you may encounter when using this monitor. If the
product is not operating as you think it should, please
check here first before calling customer service.
PROBLEM CAUSE
Blood pressure
results are not
within typical
range
Cuff is too tight or not
properly positioned
on the arm
Firmly reposition cuff approximately
1 - 2 cm (0.4”- 0.8”) above the elbow joint.
Sit in a relaxed position with arm placed near heart.
Avoid speakingor moving body parts while testing.
Make sure the monitor unit is placed in a stationary
position throughout the measurement period.
Make sure air tube is properly attached
to cuff and monitor unit.
Read user manual carefully
and retest properly.
Read user manual carefully
and retest properly.
Inaccurate test results
due to body or
monitor movement
Cuff fails to inflate
properly
Pressure is over
300 mmHg
Improper operation
Displayed
PROBLEM CAUSE SOLUTION
Blood pressure
results are not
within typical
range
Cuff is too tight or not
properly positioned
on the arm
Firmly reposition cuff approximately
1 - 2 cm (0.4”- 0.8”) above the elbow joint.
Sit in a relaxed position with arm placed near heart.
Avoid speakingor moving body parts while testing.
Make sure the monitor unit is placed in a stationary
position throughout the measurement period.
Make sure air tube is properly attached
to cuff and monitor unit.
Read user manual carefully
and retest properly.
Read user manual carefully
and retest properly.
Inaccurate test results
due to body or
monitor movement
Cuff fails to inflate
properly
Pressure is over
300 mmHg
Improper operation
Displayed