Plantronics CS50-USB - CONTROLS AND INDICATORS; Headset Control Functions; Base Unit Indicator Lights; TROUBLESHOOTING - INITIAL STEPS

3 tones every 15 seconds
Short key press
straight in
Mute
Ascending/descending
tones, 2 tones at limit
Rock back
and forth
Making/answering/
ending calls
Short key press
Mid tone
Low battery
warning (5 minutes of
talk time remaining)
Return headset
to charging cradle
1 tone every 10 seconds
Out of range
warning - when on
an active call
Move closer
to base
2 tones just before range
limit. 3 tones beyond
range limit and active
call will be suspended.
1 tone will sound when
returning within range;
call will be re-established
if within 15 minutes
Incoming call
notification
Press call control
button to answer call
3 repetitive tones
Listening volume
KeyFeature ActionTone
Press straight in
and hold for more
than 2 seconds
Smart Button
Flash
Rock in one direction
for more than 2 seconds
BASE INDICATOR LIGHTS
Action Light
Charging Red light illuminates brightly
Fully charged Red light goes off
Muted Green light flashes quickly
Headset not in base Red light illuminates softly
Headset link active Green light flashes slowly
Headset link inactive Solid green light
Status Indicator Light (green)
Charge Indicator Light (red)
TROUBLESHOOTING FOR CS50-USB
• Check that the USB cable is connected to a
powered computer.
• Check that the computer is turned on and not in
standby or hibernation mode.
• If using a USB hub, check that the AC power supply
is correctly connected and that the hub can supply
250mA to charge the headset.
• If using the AC charger, check that the AC charger
jack is connected to the base unit, that the AC charger
is securely connected to a working wall outlet, and
that it is the model supplied by Plantronics.
I plugged everything in but the
indicator lights won’t come on.
Problem Solution
HEADSET CONTROLS
14 15