Plantronics MDA220 - Daily Use; Answer an Incoming Call; Place an Outgoing Call; Switch Calls

The easiest way to answer an incoming call from the desk phone or computer is to press the
flashing LED (desk phone or computer) talk button when you hear an incoming call.
Alternatively you can answer an incoming call by pressing the headset in-line control button if the
headset is so equipped.
NOTE Remote answer/end capability for the desk phone requires the use of an EHS cable or HL10
lifter. Visit plantronics.com/accessories for more information.
NOTE Remote answer/end capability for the PC is a software feature and dependent on a compatible
soffphone. If you do not install the software or don't have a compatible softphone you will need to
press the headset call button first. Visit www.plantronics.com/SoftphoneCompatibility for more
information.
Outgoing desk phone calls
1 Wearing your headset, press the desk phone talk button on the MDA220.
2 Remove the headset from the cradle You will hear a dial tone.
NOTE This step will be automatic if you install a lifter or EHS accessory. For a complete list of
accessorius, visit plantronics.com/accessories for more information.
3 Dial the number using your desk phone.
4 To end the call, press the desk phone talk button and hang up the handset.
Outgoing Softphone Calls
The easiest way to ma a softphone call is to dial the number on your softphone application while
wearing your headset. You will be automatically connected to your call. End the call by pressing
the computer talk button.
Softphone Compatibility Remote call answer/nd from the headset is available for compatible
softphone with no additional steps except when using Skype for Business.
To switch from a desk phone call to a computer call (or visa versa) simply press the other call
button to answer incoming call or place an outgoing call. Active audio left on hold is indicated by a
flashing red icon.
Daily Use
Answer an Incoming Call
Place an Outgoing Call
Switch Calls
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