What to do if my Platinum 2100 H does not feed power to the grid?
If your Platinum Inverter isn't feeding power to the grid, verify that all connectors are correctly tightened. Also, ensure that the AC circuit breakers and DC switches are activated. Confirm that the irradiation is sufficient for power generation, specifically more than 7 W. Check the status indicator LED on the inverter and see if the display shows any warnings or alarms.
Why does my Platinum Inverter show a grid error?
A grid error on your Platinum Inverter can occur if the grid is not recognized, grid synchronization isn't possible, or there's an error in the country setting. First, ensure that the AC circuit breaker is on and fully functional, and that grid voltage is present at the AC terminals. Next, make sure the DC switch(es) is/are on and that DC power exceeds 7 W. Finally, check the country setting. If the country is set to Italy, and a self-test failed, start the self-test again.
What to do if the output circuit breaker is open on my Platinum 2100 H Inverter?
If the output circuit breaker is open on your Platinum Inverter, the cause may be that the AC circuit breaker is open. Set the AC circuit breaker to the ON position. If it is already on, call service.
How to fix high temperature on Platinum 2100 H?
If your Platinum Inverter is showing a high temperature, it means the maximum permissible internal temperature has been exceeded. To resolve this: * Ensure the ambient temperature is within the specified range. * Ensure that ventilation is sufficient and unobstructed. * Ensure that minimum clearances are maintained. * Ensure the inverter is shielded from direct sunlight. * Check the ventilation openings.
What to do when the input circuit breaker is open on Platinum 2100 H?
If the input circuit breaker is open on your Platinum Inverter, it could be due to an open DC switch. Set the DC switch to the ON position. If it's already on, call service.
What causes high AC voltage on a Platinum Inverter?
High AC voltage on your Platinum Inverter occurs when the AC voltage is too high, causing the inverter to interrupt the feed. The inverter will automatically restart when the voltage returns to an acceptable range. Check the country setting. If the problem persists, call service.
What causes low AC voltage on a Platinum 2100 H?
Low AC voltage on your Platinum Inverter happens when the AC voltage is too low, and the inverter stops feeding power. The inverter will restart once the voltage is back within the correct range. Check the country setting. If the issue continues, call service.
What to do for a communication error on Platinum 2100 H?
If your Platinum Inverter is showing a communication error and is in switch-off mode, deactivate both the AC and DC sides. Wait 30 seconds, then reactivate the AC side first, followed by the DC side. If the error persists, call service.
What to do if my Platinum 2100 H has a GUI error?
If your Platinum Inverter's display is not responding, deactivate the AC side, wait 3 seconds, and then reactivate it. The inverter's user interface should restart after 30 seconds. If this doesn't work, call service.
Why is my Platinum 2100 H Inverter showing a current or power limitation?
A current or power limitation on your Platinum Inverter indicates that the PV power exceeds the inverter’s nominal power. The inverter will restart when the temperature returns to the admissible range. To help prevent this, ensure that ventilation is sufficient, minimum clearances are maintained, and the inverter is shielded from direct sunlight. Check the ventilation openings.
General| Input Voltage | 12V DC |
|---|---|
| Waveform | Pure Sine Wave |
| Output Frequency | 60 Hz ± 3% |
| Efficiency | 90% |
| Protection Features | Overload, Over Voltage, Under Voltage, Over Temperature, Short Circuit |
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