What to do if there is a failure on the DC side of my Platinum 2100 H Inverter?
If your Platinum Inverter reports a failure on the DC side, deactivate the AC side, wait 30 seconds, and then reactivate it. If the problem persists, call service.
Why does my Platinum Inverter show a grid error?
A grid error on your Platinum Inverter can occur if the grid is not recognized, grid synchronization isn't possible, or there's an error in the country setting. First, ensure that the AC circuit breaker is on and fully functional, and that grid voltage is present at the AC terminals. Next, make sure the DC switch(es) is/are on and that DC power exceeds 7 W. Finally, check the country setting. If the country is set to Italy, and a self-test failed, start the self-test again.
What to do if the output circuit breaker is open on my Platinum 2100 H Inverter?
If the output circuit breaker is open on your Platinum Inverter, the cause may be that the AC circuit breaker is open. Set the AC circuit breaker to the ON position. If it is already on, call service.
How to fix high temperature on Platinum 2100 H?
If your Platinum Inverter is showing a high temperature, it means the maximum permissible internal temperature has been exceeded. To resolve this: * Ensure the ambient temperature is within the specified range. * Ensure that ventilation is sufficient and unobstructed. * Ensure that minimum clearances are maintained. * Ensure the inverter is shielded from direct sunlight. * Check the ventilation openings.
What to do when the input circuit breaker is open on Platinum 2100 H?
If the input circuit breaker is open on your Platinum Inverter, it could be due to an open DC switch. Set the DC switch to the ON position. If it's already on, call service.
What causes high AC voltage on a Platinum Inverter?
High AC voltage on your Platinum Inverter occurs when the AC voltage is too high, causing the inverter to interrupt the feed. The inverter will automatically restart when the voltage returns to an acceptable range. Check the country setting. If the problem persists, call service.
What to do for low PV isolation resistance on Platinum Inverter?
If your Platinum Inverter displays low PV isolation resistance, it means the PV isolation resistance is below the permitted level. Check the position of the DC jumper. If the jumper is positioned correctly, call service.
What to do if there is a failure on the AC side of my Platinum 2100 H?
If your Platinum Inverter shows a failure on the AC side, deactivate both the AC and DC sides. Wait 30 seconds, then reactivate the AC side first, followed by the DC side. If the problem continues, call service.
What causes low frequency on the output side of a Platinum 2100 H?
A low frequency on the output side of your Platinum Inverter indicates that the grid voltage frequency is below the upper limit. The inverter will restart when the frequency is back in the admissible range. Check the country setting. If the issue persists, call service.
Why is my Platinum 2100 H Inverter showing a current or power limitation?
A current or power limitation on your Platinum Inverter indicates that the PV power exceeds the inverter’s nominal power. The inverter will restart when the temperature returns to the admissible range. To help prevent this, ensure that ventilation is sufficient, minimum clearances are maintained, and the inverter is shielded from direct sunlight. Check the ventilation openings.
General| Input Voltage | 12V DC |
|---|---|
| Waveform | Pure Sine Wave |
| Output Frequency | 60 Hz ± 3% |
| Efficiency | 90% |
| Protection Features | Overload, Over Voltage, Under Voltage, Over Temperature, Short Circuit |
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