What causes high frequency on the output side of a Platinum Inverter?
A high frequency on the output side of your Platinum Inverter means the grid voltage frequency is above the upper limit. The inverter will restart when the frequency returns to the admissible range. Check the country setting. If the problem continues, call service.
What causes low frequency on the output side of a Platinum 2100 H?
A low frequency on the output side of your Platinum Inverter indicates that the grid voltage frequency is below the upper limit. The inverter will restart when the frequency is back in the admissible range. Check the country setting. If the issue persists, call service.
What to do if there is a failure on the DC side of my Platinum 2100 H Inverter?
If your Platinum Inverter reports a failure on the DC side, deactivate the AC side, wait 30 seconds, and then reactivate it. If the problem persists, call service.
What to do if there is a failure on the AC side of my Platinum 2100 H?
If your Platinum Inverter shows a failure on the AC side, deactivate both the AC and DC sides. Wait 30 seconds, then reactivate the AC side first, followed by the DC side. If the problem continues, call service.
What causes high DC current on the output side of Platinum 2100 H Inverter?
High DC current on the output side of your Platinum Inverter indicates that the proportion of direct current in the grid feed is too high. The inverter will restart when the fault is cleared. If the problem persists, call service.
What causes low voltage on the input side of Platinum Inverter?
Low voltage on the input side of your Platinum Inverter means the DC voltage is too low for the inverter to operate. The fault should clear automatically when the PV voltage reaches 230 V. If the inverter displays this fault even in daylight, and the voltage is above 230 V, call service.
General| Input Voltage | 12V DC |
|---|---|
| Waveform | Pure Sine Wave |
| Output Frequency | 60 Hz ± 3% |
| Efficiency | 90% |
| Protection Features | Overload, Over Voltage, Under Voltage, Over Temperature, Short Circuit |
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