Play PLAYFIT-21 - Failed to Connect with Bluetooth Occasionally

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◆ Failed to find the device when pairing
◆ How to reboot the device
◆ Failed to connect with Bluetooth occasionally
① Make sure the Bluetooth of smart phone is ON, and smart phone
OS Android 4.4 & Above, iOS 8.0 & Above.
② Make sure the distance between phone and device is within
0.5meter, device is among the normal Bluetooth communication
distance range(within 7meter) after pairing finished.
③ Make sure the device is not under low battery. If there is still a
problem after fully charged, please contact us.
Make sure the device is connected with smart phone, go to ‘PLAYFIT’
App, enter “device > System setting”, and choose “reboot device”.
① Caused by the abnormality of Bluetooth service when it restarted
on the phone.
② Reboot mobile phone or re-start the Bluetooth service, then it
works normal.
FAQ
Regularly clean your wrist and the smart wristband, especially
after sweating in the exercise or being exposed to substances
such as soap or detergent which may attach on the internal
side of the wristband.
For spots or stains that are not easy to remove, scrub with
alcohol and then follow the above steps.
Do not wash the wristband with household cleanser.Please use
soapless detergent, rinse thoroughly and wipe with a piece of
soft towel or napkin.