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pleasant hearth VFS-PH20DT - User Manual

pleasant hearth VFS-PH20DT
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1
VENT-FREE GAS
DUAL FUEL HEATER
MODEL #VFS-PH20DT
VFS-PH30DT
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
WARNING: IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY
DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
CAUTION - FOR YOUR SAFETY
WARNING:
This appliance is
equipped for (Natu-
ral and Propane)
gas. Field conver-
sion is not permitted
other than between
natural or propane
gases.
- Do not store or use gasoline or other ammable vapors and Iiquids in vicinity of this or
any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the re department.
- Installation and service must be performed by a qualied installer, service agency or the
gas supplier.
This is an unvented gas-red heater. It uses air (oxygen) from the room in which it is
installed. Provisions for adequate combustion and ventilation air most be provided.
Refer to Air For Combustion and Ventilation section on page 8-10 of this manual.
This appliance may be installed in an aftermarket, permanently located manufactured (mobile)
home, where not prohibited by local codes. This appliance is only for use with propane or
natural gas. This appliance is equipped with a simple means to switch between propane and
natural gas. Field conversion by any other means including the use of a kit is not permitted.
NG
LP
Dual Fuel
0418GS010S
ANSI Z21.11.2-2013
IMVFS - 2015-05-29
Questions, problems, missing parts? Before returning to your retailer, call our customer
service department at 1-877-447-4768, 8:30 a.m. – 4:30 p.m., CST, Monday – Friday or
email us at customerservice@ghpgroupinc.com.

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Questions and Answers

  • C
    careyjoseAug 17, 2025
    What to do if my pleasant hearth Wood stove has a gas odor during combustion?
    • M
      manuelperkinsAug 17, 2025
      If you notice a gas odor during combustion with your pleasant hearth Wood stove, it could be due to foreign matter between the control valve and burner. Try taking apart the gas tubing and removing any foreign matter. It could also indicate a gas leak, in which case you should locate and correct all leaks.
  • A
    Anna JonesAug 20, 2025
    What to do if my pleasant hearth VFS-PH20DT Wood stove heater shuts off in use?
    • N
      ndanielsAug 20, 2025
      If your pleasant hearth Wood stove heater shuts off while in use, it might not be getting enough fresh air. Try opening a window or door for ventilation. It could also be due to low line pressure, in which case you should contact your local gas supplier. Another possibility is that the ODS/pilot is partially clogged; consider cleaning it.
  • Y
    ybernardAug 22, 2025
    Why is there no spark at ODS/ pilot when I press the ignitor button on my pleasant hearth Wood stove?
    • L
      Larry BrownAug 22, 2025
      If there's no spark at the ODS/pilot when you press the ignitor button on your pleasant hearth Wood stove, several things could be wrong. The ignitor electrode might be positioned incorrectly or broken, in which case you should replace the electrode. The ignitor electrode might not be connected to the ignitor cable, or the cable could be pinched, wet, or damaged; consider replacing the ignitor cable, freeing it from any obstructions, and keeping it dry. Also, the piezo ignitor could be bad, requiring replacement. Finally, check the battery and replace it if needed.
  • K
    Krista WilliamsAug 26, 2025
    What to do if my pleasant hearth VFS-PH20DT Wood stove heater produces unwanted odors?
    • J
      Joanna RodgersAug 26, 2025
      If your pleasant hearth Wood stove heater is producing unwanted odors, it could be burning vapors from paint, hair spray, or glues. Ventilate the room and stop using odor-causing products while the heater is running. Another cause could be a gas leak, so locate and correct any leaks. Low fuel supply can also cause this issue, so refill the supply tank if you have a propane/LP model.
  • T
    Tony TaylorAug 28, 2025
    Why does the ODS/pilot light but the flame goes out when I release the control knob on my pleasant hearth VFS-PH20DT Wood stove?
    • P
      Patrick LucasAug 28, 2025
      If the ODS/pilot lights but the flame goes out when you release the control knob on your pleasant hearth Wood stove, make sure the control knob is fully pressed in and held for at least 30 seconds after the ODS/pilot lights. Also, ensure the equipment shutoff valve is fully open. The thermocouple connection may be loose, so hand tighten it until snug, then tighten an additional ¼ turn. If the issue persists, the thermocouple may be damaged and need replacing.
  • E
    Elizabeth RichardsonAug 31, 2025
    What to do if my pleasant hearth Wood stove has a high yellow flame during burner combustion?
    • D
      dfernandezAug 31, 2025
      If your pleasant hearth Wood stove displays a high yellow flame during burner combustion, it could be due to not enough air. Check the burner for dirt and debris. If the burner is dirty, clean it. The gas regulator could also be defective and require replacement.
  • T
    tduffySep 3, 2025
    What to do if my pleasant hearth VFS-PH20DT Wood stove burner backfires during combustion?
    • E
      Eric ChenSep 3, 2025
      If the burner is backfiring during combustion in your pleasant hearth Wood stove, it could be due to a clogged or damaged burner orifice. Try cleaning the burner orifice. Another possible cause is a damaged gas regulator, which would need to be replaced.
  • C
    Chad JenkinsSep 5, 2025
    What to do if my pleasant hearth Wood stove burner(s) does not light after ODS/pilot is lit?
    • S
      Sean WeissSep 5, 2025
      If the burner(s) on your pleasant hearth Wood stove does not light after the ODS/pilot is lit, the burner orifice might be clogged. Try cleaning the burner orifice.
  • B
    Benjamin WoodSep 8, 2025
    What to do if my pleasant hearth VFS-PH20DT has a gas odor even when the control knob is in the OFF position?
    • R
      Russell GarciaSep 8, 2025
      If you smell gas from your pleasant hearth Wood stove even when the control knob is in the OFF position, there may be a gas leak. Locate and correct all leaks.
  • D
    David CollinsSep 12, 2025
    Why is there a spark at ODS/ pilot but no ignition when I press the ignitor button on my pleasant hearth Wood stove?
    • B
      Brian BryantSep 12, 2025
      If there's a spark at the ODS/pilot but no ignition when you press the ignitor button on your pleasant hearth Wood stove, first, ensure the gas supply is turned on and the equipment shutoff valve is open. Make sure the control knob is fully pressed in while pressing the ignitor button and that it's in the PILOT position. If the unit was just installed, there may be air in the gas lines; continue holding down the control knob and repeat the igniting operation until the air is removed. Also, the gas regulator setting may not be correct, in that case replace the gas regulator.

Summary

General Safety Precautions

What to Do If You Smell Gas

Step-by-step guide on how to react if you detect gas.

Critical Safety Information

Carbon Monoxide Poisoning

Details the risks and symptoms of carbon monoxide poisoning.

Natural and Propane;LP Gas

Explains the properties and safety considerations of natural and propane gas.

Installation Agency Requirements

Installation Preparation

Air for Combustion and Ventilation

Details requirements for adequate air supply for safe operation.

Fresh Air Flow Calculation

Ventilation Air Requirements

Heater Installation

Optional Blower Installation

Fuel Type Selection

Gas Supply Connection

Gas Connection Leak Testing

Heater Operation

Lighting Instructions

Step-by-step guide on how to safely ignite the heater's pilot and main burner.

Shutdown and Burner Check

Maintenance Procedures

Problem Solving Guide

Ignition Problems

Covers issues with spark generation and pilot ignition.

Pilot;Burner Flame Issues

Addresses pilot flame extinction, burner ignition failure, and delayed ignition.

Advanced Troubleshooting

Warranty Registration Process

pleasant hearth VFS-PH20DT Specifications

General IconGeneral
Brandpleasant hearth
ModelVFS-PH20DT
CategoryWood stove
LanguageEnglish

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