What to do if my Pocketbook SURFpad 2 Tablet is stuck on the splash screen?
- CCrystal BowersAug 9, 2025
If your Pocketbook Tablet is stuck on the splash screen and the lock screen doesn't load, you can perform a factory reset. First, turn off the device by holding the power button. Then, press and hold the Volume + button while switching the device on using the power button. When the Android system recovery menu appears (Android logo with exclamation mark), release the Volume + button. Use the Volume +/- keys to select 'wipe data/factory reset' and confirm with the On/Off key. Next, select 'yes – delete all user data'. Finally, in the service menu, select 'reboot system now'.