Why does my [point DUSTY500 return to charge before finishing?
A
Ashley BakerAug 6, 2025
Your [point] Vacuum Cleaner might return to the charging dock before it's done cleaning because its battery is low and it needs to recharge automatically. Also, the cleaning time can vary depending on the surface it's working on, such as wooden or tile floors, and the complexity of the room, the amount of garbage, and the cleaning mode selected.
P
Patricia RobertsAug 13, 2025
What to do if my [point DUSTY500 didn’t automatically clean up according to the scheduled time?
K
Krista GomezAug 13, 2025
If your [point] Vacuum Cleaner isn't cleaning at the scheduled time, make sure the power switch is turned on. Also, the appliance should be kept charging on the charging dock when in standby to ensure sufficient power. Finally, turn off the power, turn the bottom up after cleaning the dustbin and clean each part separately to ensure no parts are tangled or stuck.
J
Jeffrey PattersonAug 18, 2025
Why is my [point] Vacuum Cleaner remote control malfunctioning?
A
April BernardAug 19, 2025
The remote control of your [point] Vacuum Cleaner may not be working properly because the remote control’s battery is low (replace it with new ones installed properly), the appliance is turned off or its battery is low (make sure that the power switch is on, and the battery is full), the infrared transmitters of the remote control or the reception sensors of the appliance are dirty (clean them with a clean cotton cloth), or there are interference signals from other infrared devices nearby (avoid using the remote control around them).
A
Albert NixonAug 25, 2025
How to fix a [point DUSTY500 that won't charge?
L
Lauren DukeAug 25, 2025
If your [point] Vacuum Cleaner isn't charging, ensure that there is sufficient contact between the appliance and the charging pin of the charging dock. Also, when the appliance is not working, it is advised to keep it in charging status.
M
Michael SmithAug 30, 2025
What to do if my [point DUSTY500 gets trapped?
E
Elizabeth MillerAug 30, 2025
If your [point] Vacuum Cleaner gets tangled or stuck by wires, curtains, or carpet fringes, it will attempt to free itself. If it cannot, you should help it manually.