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point PTDW1 - Troubleshooting Tips; Dishwasher Not Starting Issues; Water Not Pumped Issues; Suds and Stains Troubleshooting

point PTDW1
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TROUBLESHOOTING TIPS
Before calling for service
Reviewing the charts on the following pages may save you from calling
for service.
Problem Possible Causes What To Do
Dishwasher
doesn't start
Fuse blown, or the circuit
break tripped.
Replace fuse or reset circuit breaker.
Remove any other appliances sharing the
same circuit with the dishwasher.
Power supply is not turned
on.
Make sure the dishwasher is turned on and
the door is closed securely.
Make sure the mains power cable is
properly plugged into the socket.
Water inflow abnormal;
Water pressure is low.
Check that the water supply is connected
properly and the wa
ter is turned on.
Door of the dishwasher not
properly closed.
Make sure to close the door properly and
latch it.
Water not
pumped form
dishwasher
Water not pumped form
dishwasher.
Check the drain hose.
Filter clogged. Check the coarse filter.
Kitchen sink clogged. Check the kitchen sink to make sure it is
draining well. If the problem is the kitchen
sink that is not draining, you may need
a plumber rather than a serviceman for
dishwashers.
Suds in the tub Wrong detergent.
Use only the dedicated dishwasher
detergent to avoid suds. If suds exist in the
washer. Open the door for 20-30 minutes
to allow the foam to evaporate. If the foam
still exists in the liner. Add 1.5L of water to
the liner, close the dishwasher door and run
a forced drain to drain it with the water.
Repeat this operation until the foam is
cleared.
Spilled rinse-aid. Always wipe up rinse-aid spills
immediately.
Stained tub
interior
Detergent with colourant
may have been used.
Make sure that the deter
gent has no
colourant.
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