point PTDW1 - User Manual

Questions and Answers

K
Kimberly BarryAug 18, 2025
Why are the dishes not clean after using my Dishwasher?
- K
  Kyle TaylorAug 18, 2025
  If your dishes aren't clean after a wash cycle, consider these possibilities: * The dishes may not have been loaded correctly. Refer to the loading instructions. * The selected program may not have been powerful enough. Try selecting a more intensive program. * Not enough detergent may have been dispensed. Use more detergent, or try a different detergent. * Items may be blocking the movement of the spray arms. Rearrange the items so that the spray arms can rotate freely. * The filter combination may be dirty or not correctly fitted in the base of the wash cabinet. Clean and/or correctly fit the filter and clean the spray arm jets.
S
Sarah JohnsonAug 20, 2025
How to fix Dishwasher if the dishes are not drying?
- T
  Tommy AlvarezAug 20, 2025
  If your dishes are not drying in the dishwasher, consider the following: * Ensure the dishwasher is loaded correctly, as suggested in the directions. * Avoid emptying the dishwasher immediately after washing. Open the door slightly to let steam escape and wait until the inside temperature is safe to touch before unloading. Unload the lower basket first. * If you selected a short program, the washing temperature might be too low. Choose a program with a longer washing time. * If you are using cutlery with a low-quality coating, it may not be suitable for dishwasher use.
J
Joshua SmithAug 22, 2025
How to prevent cloudiness on glassware in my Dishwasher?
- D
  Derek RossAug 23, 2025
  Cloudiness on glassware can be caused by a combination of soft water and too much detergent. If you have soft water, use less detergent and select a shorter cycle to wash the glassware.
A
amandareevesAug 25, 2025
What to do if my Dishwasher doesn't start?
- H
  howelljillAug 26, 2025
  If your dishwasher doesn't start, there are several potential causes: * A fuse may be blown, or the circuit breaker tripped. Replace the fuse or reset the circuit breaker, and remove any other appliances sharing the same circuit. * The power supply may not be turned on. Ensure the dishwasher is turned on, the door is closed securely, and the mains power cable is properly plugged into the socket. * There may be abnormal water inflow or low water pressure. Check that the water supply is properly connected and turned on. * The dishwasher door may not be properly closed. Make sure to close the door properly and latch it.
J
Judy MartinezAug 27, 2025
What to do if water is not pumped from the Dishwasher?
- S
  Sandra JacksonAug 28, 2025
  If water is not being pumped out of your dishwasher, here are a few things to check: * Check the drain hose. * Check the coarse filter for clogs. * Inspect the kitchen sink to ensure it is draining well. If the kitchen sink is the problem, you may need a plumber.
T
Theresa JohnsonAug 30, 2025
Why are there suds in my Dishwasher tub?
- H
  Hayden RogersAug 30, 2025
  Suds in the dishwasher tub can be caused by: * Using the wrong detergent. Use only dedicated dishwasher detergent. If suds are present, open the door for 20-30 minutes to let the foam evaporate. If foam remains, add 1.5L of water, close the door, and run a forced drain. Repeat until the foam is cleared. * Spilled rinse-aid. Always wipe up rinse-aid spills immediately.
D
David MckinneySep 1, 2025
Why are there rust stains on the cutlery after using my Dishwasher?
- R
  Rebecca PetersSep 1, 2025
  Rust stains on cutlery can occur due to: * Items that are not corrosion resistant. Avoid washing these in the dishwasher. * Salt traces from adding dishwasher salt without running a program afterward. Always run a wash program without any crockery after adding salt and avoid using the Turbo function, if available. * A loose softener lid. Check the softener lid is secure.
S
silvashirleySep 3, 2025
How to remove white film on inside surface of my Dishwasher?
- G
  gordonrandallSep 3, 2025
  A white film on the inside surface is likely due to hard water minerals. To clean it, use a damp sponge with dishwasher detergent and wear rubber gloves. Avoid using any cleaner other than dishwasher detergent, as it may cause foaming or suds.
L
Lauren BrownSep 5, 2025
Why do white spots appear on dishes and glasses after using my Dishwasher?
- D
  dawn71Sep 6, 2025
  White spots on dishes and glasses are often caused by limescale deposits in hard water areas. Try adding more detergent to address this.
K
Kevin LeeSep 8, 2025
What to do if there is a rattling noise in the Dishwasher?
- O
  Olivia WernerSep 8, 2025
  If you hear a rattling noise in the dishwasher, it's likely due to loose items of crockery. Interrupt the program and rearrange the items.

Summary

Important Safety Instructions

Appliance Usage and User Limitations

Defines intended use for household and similar applications, and restrictions for certain users.

Child and Vulnerable User Safety

Specifies safety guidelines for children and persons with reduced physical, sensory, or mental capabilities.

Electrical Safety Precautions

Details measures to prevent electrical shock, including proper grounding and cable handling.

Earthing and Electrical Connection Safety

Provides essential instructions for proper earthing and mains connection to prevent electrical hazards.

General Operation Safety Guidelines

Covers safe practices for general use, including door handling, loading, and maintenance.

Disposal Information

Package and Appliance Disposal

Instructions for disposing of packaging and the appliance at a recycling center.

Environmental Considerations for Disposal

Highlights the importance of correct disposal for environmental and human health protection.

Quick User Guide

Connecting Power Supplies

Steps for connecting the dishwasher to the power supply and drain pipe.

Adding Water to the Dishwasher Tank

Instructions on how to fill the dishwasher's internal tank with water.

Removing Large Residue

Guidance on pre-cleaning dishes by removing large food particles.

Loading Dishes and Adding Detergent

Details on how to properly load dishes and add detergent for optimal cleaning.

Starting the Dishwasher Program

Steps for closing the door, selecting a program, and starting the wash cycle.

Getting to Know Your Dishwasher

Dishwasher Components Overview

Identifies and labels the main parts of the dishwasher, including spray arms and filter.

Control Panel Functions

Explains the buttons, display, and indicators on the dishwasher's control panel.

Using Your Dishwasher

Loading Salt into the Softener

Step-by-step guide on how to fill the salt container with dishwasher salt.

Adjusting Salt Consumption Levels

Instructions on how to adjust salt consumption based on water hardness.

Loading Dishwasher Baskets

Recommendations and guidelines for loading items into dishwasher baskets.

Dishwasher Item Suitability

Lists items suitable and not suitable for washing in the dishwasher.

Basket Loading Standards (EN60436)

Illustrates correct placement of dishes in the basket as per EN60436 standard.

Loading the Cutlery Basket

Provides guidance on arranging cutlery in the basket for safety and cleaning.

Filling the Dispenser

Rinse Aid Dispenser

Explains the function of rinse aid and warnings for its use.

Types of Detergents

Describes concentrated and tablet detergents and their usage.

Detergent Usage and Addition

Details on refilling detergent and the correct method for adding it before cycles.

Programming the Dishwasher

Wash Cycle Table

Presents a table detailing wash programs, cycle descriptions, detergent, time, and energy usage.

Starting a Wash Cycle

Step-by-step instructions for starting a wash cycle, including power, water, and program selection.

Changing the Wash Program

Procedure for changing the selected program during or after a wash cycle.

Adding a Forgotten Dish

Instructions on how to add a dish after the cycle has started but before the dispenser opens.

End of Wash Cycle Procedures

Steps to take at the end of a wash cycle, including turning off and opening the door.

Unloading the Dishwasher

Guidance on safely unloading the dishwasher after the cycle is complete.

Forced Drainage Operation

Method to manually drain the water tank in standby mode.

Maintenance and Cleaning

Filter System Maintenance

Instructions for cleaning and maintaining the dishwasher's filter assembly.

General Dishwasher Care

Advice on cleaning the control panel, exterior, and interior surfaces.

Cleaning the Door Panel

Specific instructions for cleaning the dishwasher door to avoid damage.

Frost Protection Measures

Steps to protect the dishwasher from freezing during winter.

Cleaning the Spray Arms

Procedure for removing, cleaning, and reattaching the spray arms.

Dishwasher Upkeep and Storage

Tips for regular maintenance, cleaning, and preparing for long-term storage or moving.

Installation

Electrical Shock Hazard Warning

Crucial safety warning about disconnecting power before installation.

Professional Installation Recommended

Emphasizes that pipe and electrical equipment installation should be done by professionals.

Installation Preparation and Positioning

Guidelines for selecting the installation location near utilities and positioning the unit.

Power Connection Requirements

Details on safe power connection, avoiding extension cords and ensuring proper grounding.

Electrical Connection Details

Ensures voltage and frequency match, and proper earthing of the socket.

Water Connection Procedure

Instructions for connecting the cold water supply hose to the tap.

Drain Hose Connection

Steps for attaching the drain pipe to the dishwasher and a sink or bucket.

Draining Excess Water and Hose Management

Guidance on draining excess water from hoses and using extensions.

Troubleshooting Tips

Dishwasher Not Starting Issues

Troubleshooting steps for when the dishwasher fails to start.

Water Not Pumped Issues

Solutions for problems related to water inflow and pumping.

Suds and Stains Troubleshooting

Addressing issues with excessive suds or stained interior surfaces.

Internal Surface and Cutlery Issues

Resolving white film, rust stains, and cleaning performance problems.

Noise and Cleaning Performance Issues

Diagnosing knocking noises and poor cleaning results.

Glassware Cloudiness Solutions

Tips for preventing and resolving cloudiness on glassware.

Dish Spotting and Drying Issues

Addressing white spots, black marks, and dishes not drying properly.

Error Signal Meanings and Causes

Explains various error signals (E1, E3, E4) and their possible causes.

Additional Error Signals and Warnings

Details on error codes E9, Ed, EA, and overflow warnings.

Technical Information

Appliance Dimensions and Specifications

Provides physical dimensions (height, width, depth) and basic specs like water pressure.

Product Information Sheet (EN60436)

General Product Parameters

Details on rated capacity, energy efficiency, water consumption, and program duration.

Additional Product Information

Includes noise emissions, standby power, guarantee duration, and regulatory links.

Model Specification

Electrical Ratings and Power Consumption

Specifies the model's rated voltage and power consumption range.

Electrical and Electronic Equipment Disposal Symbol

Explanation of the symbol indicating separate collection for electrical and electronic waste.

Contact Information and Support

Marketing and Distribution Details

Information about the importer and exclusive marketer of the product.

Customer Service Contacts

Provides contact websites and phone numbers for customer support in various countries.

point PTDW1 Specifications

General

Brand	point
Model	PTDW1
Category	Dishwasher
Language	English

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