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Free 1 year guarantee
All our electrical items are covered by a full 1 year guarantee from the day
you buy it. In the unlikely event that your product is faulty or you are simply
struggling to set it up, don’t worry, here’s what you do:
1. First call our Customer Helpline as they
may be able to help you with the problem.
2. If the problem can’t be resolved, you will
receive a reference number.
3. Take the reference number along with the
item, all it’s components and your receipt
to your nearest store for a full refund.
Customer Services
0333 600 7700
This does not affect your statutory rights.
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