Polaroid PLA21SB001A

18
Troubleshooting
Problems
No power
No sound
Remote
control does
not work
I can’t find
the Bluetooth
name of this
unit on my
Bluetooth
device
The Sound
Bar turns off
What to do
• Ensure that the power cable of the apparatus is properly connected.
• Ensure that there is power at the power outlet.
• Press button on the remote control or Sound Bar to turn the unit
on.
• Press or the + / – volume buttons on the remote control to
ensure the Sound Bar is not muted.
• Increase the volume. Press Volume + button on the remote control
or on the Sound Bar.
• Press the button on the Sound Bar or one of the source buttons
on the remote control to select a different input source.
When using either of the Digital input, if there is no audio:
• Try setting the TV output to PCM or
• Connect directly to your Blu-ray/other source, some TVs do not pass
through digital audio.
• Your TV may be set to variable audio output. Confirm that the audio
output setting is set to FIXED or STANDARD, not VARIABLE. Consult
your TV’s user manual for more detailed information.
• If using Bluetooth, ensure that the volume on your source device is
turned up and that the device is not muted.
• Before you press any playback control button, first select the correct
source.
• Reduce the distance between the remote control and the unit.
• Insert the battery with its polarities (+/-) aligned as indicated.
• Replace the batteries.
• Aim the remote control directly at the sensor on the front of the
Sound Bar.
• Ensure the Bluetooth function is activated on your Bluetooth device.
• Re-pair the unit with your Bluetooth device.
• When the unit's external input signal level is too low, the unit will be
automatically turn off after 15 minutes. Please increase the volume
level of your external device.