The POLONO A400 is a portable thermal printer designed for printing receipts and labels. It offers a compact and lightweight design, making it suitable for various applications where on-the-go printing is required. The device supports both USB and Bluetooth connectivity, allowing for flexible integration with computers and mobile devices.
Function Description
The A400 printer's primary function is to produce thermal prints of receipts and labels. It operates by heating thermal paper, eliminating the need for ink cartridges or toners. This makes it a cost-effective and low-maintenance printing solution. The printer is designed for ease of use, featuring a simple paper loading mechanism and intuitive controls. It can be connected to a computer via a Type-C USB cable for Windows installations or paired with mobile phones via Bluetooth for printing through a dedicated app. The device also includes a menu system accessible via its physical buttons, allowing users to adjust various settings such as print density, paper type, and connectivity options.
Important Technical Specifications
- Definition: 203 dpi, ensuring clear and legible prints.
- Print Width: Supports a range from 42 mm to 110 mm, accommodating various label and receipt sizes.
- Print Speed: Up to 80 mm/s max, providing efficient printing for busy environments.
- Command Set: Compatible with CPCL and ESC/POS commands, offering broad compatibility with different software applications.
- Paper Type: Designed for both receipt and label paper rolls.
- Paper Roll Diameter: Supports rolls up to 50 mm max.
- Input: 5V2A, indicating its power requirements for charging and operation.
- Operation Environment: Functions within a temperature range of 0-45°C and 10-85% RH (non-condensing), suitable for most indoor conditions.
- Storage Environment: Can be stored in temperatures from -20 to 40°C and 10-90% RH (non-condensing).
- Product Size: Compact dimensions of 144x105x58.5 mm, making it highly portable.
- Weight: Weighs 0.48 kg, contributing to its portability.
- Connectivity: Features a Type-C USB port for wired connections and Bluetooth for wireless pairing with mobile devices.
- Battery: Includes a battery pack, with a low power warning triggered at 15% charge, after which it automatically powers off during continuous printing.
Usage Features
The A400 printer is designed with several features to enhance user experience:
- LCD Display: Provides visual feedback on the printer's status and settings.
- Power Button: Used to turn the printer on/off and navigate through menu settings.
- Feed Button: Advances one sheet of paper and is also used in conjunction with the power button to access the menu.
- Bin Button: Opens the cover for easy paper loading.
- Guide Adjust Lever: Allows adjustment of the paper guide to fit different paper sizes. The guide can be locked or adjusted depending on the lever's position.
- Paper Loading: A straightforward process involving pressing the bin button, loading the roll paper with the print side facing out, adjusting the guide, pulling out a small portion of paper, and closing the cover.
- Windows Installation: Connects to a computer via USB, with drivers available for download from the POLONO website.
- Mobile Printing: Utilizes the "HereLabel" app, available on App Store and Google Play, for printing from mobile devices via Bluetooth. The app allows for creating new labels, PDF printing, and adjusting print settings like "Paper Loading Position."
- Menu System: A comprehensive menu allows users to customize settings such as print density (1-4, lowest to highest), paper type (Receipt, Back Black Mark, Label, Black Mark 2", 3", 4"), feed with closed cover (On/Off), standby time, power-off time, self-test page printing, port information printing, label learning, Bluetooth (On/Off), command set (CPCL/ESC), and factory reset (OK/Cancel). Bluetooth connection must be disabled to enter the menu.
Maintenance Features
Maintaining the A400 printer is relatively simple due to its thermal printing technology:
- Charging: The printer can be charged via a PC's USB port or a power adapter, ensuring continuous operation.
- Troubleshooting: The manual provides solutions for common issues:
- Display/Indicator off, printer not working: Press the power button once (if in sleep mode) or charge for more than 1 hour (if low battery).
- Not printing: Reload paper correctly or charge for more than 1 hour (if low battery).
- Printing missing: Close the cover correctly or clean the print head with a soft cloth and alcohol.
- Print Head Cleaning: Regular cleaning of the print head with a soft cloth and alcohol is recommended to ensure optimal print quality and prevent missing prints.
- FCC Compliance: The device adheres to FCC rules, ensuring it operates without causing harmful interference and accepts any interference received. Users are advised on measures to correct interference, such as reorienting antennas or increasing separation from other equipment.
- Warranty: POLONO offers a 1-year warranty covering quality-related issues and product defects. This warranty does not cover abuse, mishandling, or unauthorized repair. Customers can contact support via "Contact Seller" on Amazon or email for assistance and potential replacements. Keeping the original box and packing materials is recommended for warranty claims.
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