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Poly Savi 8410 Office User Manual

Poly Savi 8410 Office
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Savi 8410/8420 Office
DECT Wireless Headset System
User Guide
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Poly Savi 8410 Office Specifications

General IconGeneral
ConnectivityDECT
Talk TimeUp to 13 hours
DECT Security CertificationYes
Voice AlertsYes
Microsoft Teams CertifiedYes
EarpieceSingle ear
TypeDECT Wireless
Wearing StyleOver-the-head
Wireless RangeUp to 180 meters
Microphone Frequency Response100 Hz - 6.8 kHz
Hearing ProtectionSoundGuard DIGITAL
CompatibilityPC, desk phone
Charging Time3 hours
Noise CancellationYes
MicrophoneNoise-canceling microphone

Summary

DECT Information

DECT Enhanced Security

Poly's adoption of DECT Forum and ETSI recommendations for enhanced security.

Overview

Your headset system

Describes the headset system's 3-way connectivity to computer, desk phone, and mobile.

Headset Controls

Identifies and explains the functions of buttons and features on the headset.

Base overview

Provides a visual guide to the front and back views of the headset base.

Accessories

Electronic hookswitch cable (EHS cable)

Electronically answers/ends desk phone calls, enabling remote call control.

HL10 lifter

Automatically lifts handset for remote call control with headset.

Connect your headset system

Desk phone setup details

Details connection methods for various desk phone types and accessories.

Position Your Base

Fit and charge

Customize Your Headset

Optimize the comfort and fit of your headset for optimal performance.

Adjust the Headband

Guidance on adjusting the headband and earcup positioning for comfort.

Adjust the Boom

Instructions on bending the microphone boom for optimal audio pickup.

Charge your headset

Steps to place the headset in the cradle for charging and expected charging time.

Talk Time

Information on the headset's talk time with a full charge.

Headset battery status

Methods to check the headset's current battery level.

Replace rechargeable battery

Guidance on when and how to replace the headset's rechargeable battery.

Load software

Update your Poly device

Instructions for keeping firmware and software up-to-date for performance improvements.

Pair to your mobile phone

Auto connect feature

Enables automatic reconnection to a paired mobile phone when in range.

Transfer mobile audio

How to switch audio between the headset and mobile phone during a call.

Disconnect your mobile phone

Methods to disconnect the mobile phone from the headset system.

The basics

Headset Controls

Detailed functions of headset buttons including volume, call, and mute.

Power on your headset

Procedure to turn the headset on and off.

Adjust volume

How to adjust headset and desk phone listening/speaking volumes.

Launch Microsoft Teams (Teams model only)

Using the dedicated button to interact with Microsoft Teams.

ANC (stereo headset feature)

Explanation of Active Noise Canceling and how to toggle it.

Change your default line

Setting the preferred audio channel for outbound calls.

Get a dial tone

How to initiate an audio channel or get a dial tone.

Stream audio

Listening to streaming media from computer or mobile phone.

Make, answer, end calls

Make a call

Steps to initiate a call using the headset system.

End/take a call

How to answer incoming calls and end active calls.

Mute

Instructions for muting and unmuting the headset microphone during calls.

Answer a second call

Handling multiple calls and switching between them.

Reject a Mobile Call

Procedure to reject an incoming call from a mobile phone.

Merge a call from 2 sources

Combining audio from two sources to create a conference call.

Set up a conference call

Adding up to three additional headsets for conference calls.

More Features

Change voice prompt language

Customizing the voice prompt language via the Poly Lens Desktop App.

Optimize audio quality

Selecting different audio modes for improved sound quality based on activity.

Limit office noise

Reducing background conversation transmission during calls.

Remove or connect a headset charge cradle

Instructions for detaching and attaching the headset charge cradle.

Set the range

Adjusting the wireless range for PC audio quality and user density.

Automatic secure subscription

How a new headset automatically subscribes to the base.

Troubleshooting

Headset

Resolving common headset issues like no dial tone, static, or distorted sound.

Desk Phone

Troubleshooting issues related to desk phone connectivity and handset lifter.

Mobile

Addressing pairing problems and automatic reconnection issues with mobile phones.

Softphone

Softphone Dialing Issues

Troubleshooting when dialing from softphone applications fails.

Microsoft Teams Interaction

Using the headset for interaction with Microsoft Teams.

Softphone Compatibility

Ensuring the headset works with other supported softphone applications.

Volume Adjustment

Adjusting speaking and listening volumes for softphone calls.

Distorted Sound/Echo

Resolving distorted sound or echo issues during softphone calls.

PC Audio Output

Troubleshooting no audio through PC speakers.

No Audio Connection

Resolving connection issues between headset and computer.

Safety warnings

Safety Instructions

General safety guidelines for product operation, storage, and charging.

Battery Warnings for Wireless Products

Important precautions regarding battery usage, handling, and disposal.

Support

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