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General| Connectivity | DECT |
|---|---|
| Microphone Frequency Response | 100 Hz - 6.8 kHz |
| Voice Prompts | Yes |
| Warranty | 2 years |
| Type | DECT |
| Charging Time | 3 hours |
| Microphone | Noise-canceling |
| DECT Security Certification | DECT Security Certified |
| Battery Type | Lithium-ion |
| Call Controls | Mute, volume, answer/end |
| Conference Calls | Yes |
| Base Connections | USB |
| Compatibility | Desk phones, softphones, mobile devices |
| Wearing Style | Convertible (over-the-ear, over-the-head, behind-the-neck) |
Poly DECT-based products incorporate latest recommendations on Enhanced Security from the DECT Forum and ETSI.
Details the components and basic functions of the base and headset units.
Information on optional accessories like EHS cables and lifters for enhanced functionality.
Provides details and diagrams for connecting the headset system to different desk phone types.
Instructions on assembling the headset with different wearing styles and optimizing microphone placement.
Steps to properly install the replaceable headset battery.
Guidance on selecting and attaching earloops and eartips for a comfortable headset fit.
Specific steps for assembling the headset for right over-the-ear wearing style.
Specific steps for assembling the headset for left over-the-ear wearing style.
Guidance on how to wear the headset for optimal microphone placement and comfort.
Instructions for assembling and wearing the headset in the over-the-head configuration.
Instructions for assembling and wearing the headset in the behind-the-head configuration.
Instructions on charging the headset, including charge times and LED indicators.
Details on how the spare battery charges when the base is powered.
Information on the headset's battery life and talk time duration.
Methods to check the current battery level of the headset.
Guidance on when and how to replace the headset's rechargeable battery.
Customize device behavior and settings using the Poly Lens Desktop App.
Instructions on keeping firmware and software up-to-date using the Poly Lens App.
Steps to pair your base and mobile phone using Bluetooth.
How the base automatically connects to a previously paired mobile phone.
Overview of headset components like earloop, eartip, buttons, and microphone.
Steps for initiating, receiving, and terminating calls using the headset or base.
How to adjust headset, desk phone, and base ringtone volumes.
How to mute and unmute the microphone during a call.
Using the headset Call button to interact with Microsoft Teams and Skype for Business.
How to change the default audio channel or phone line using the base buttons.
Procedure to obtain a dial tone from the headset or base.
How to transfer audio calls between the headset and a mobile phone.
Steps for streaming audio from a computer or mobile device to the headset.
How to limit the amount of nearby conversation transmitted during calls.
Creating a mini conference call by combining audio from two devices.
Instructions for setting up a conference call with additional headsets.
Procedure to remove a guest headset from an ongoing conference call.
How to select between wideband and multimedia audio modes for better quality.
Explanation of the base subscription button and its LED indicator status meanings.
Adjusting the wireless range for PC audio quality and user density optimization.
How a new headset automatically subscribes to the base when docked.
Steps to manually subscribe a headset to the base using buttons.
Detailed steps for subscribing a headset to the base wirelessly.
How to stop the base from searching for a headset.
How to disable the wireless subscription feature for multi-shift environments.
Tips for resolving headset instability, focusing on microphone position.
Advice for poor talk time performance, suggesting battery wear.
Guidance on the recommended lifespan and replacement schedule for the battery.
Steps to troubleshoot missing dial tone, checking charge, subscription, and configuration.
Troubleshooting static, focusing on base placement and proximity to devices.
Resolving distorted sound by adjusting volume levels and base placement.
Tips for eliminating echo, related to base placement and volume adjustments.
Troubleshooting issues specific to desk phone connectivity and functionality.
Resolving background buzz by adjusting headset position or power source.
Troubleshooting the handset lifter not functioning correctly.
Troubleshooting common problems with mobile phone pairing and connectivity.
Steps to resolve issues when pairing a mobile phone with the headset base.
Troubleshooting automatic reconnection issues with mobile phones.
Troubleshooting issues related to softphone call handling and audio.
Addressing known issues with EHS cables and VVX phones where calls fail.
Troubleshooting softphone dialing issues, checking headset charge and subscription.
Guidance on using the headset buttons to interact with Teams and Skype.
Compatibility of the headset with softphones other than Microsoft Teams.
Adjusting volume levels for speaking and listening in various applications.
Troubleshooting distorted sound or echo by adjusting microphone and volume.
Steps to restore PC speaker audio after using the headset.
Troubleshooting steps for re-establishing audio connection to a PC.
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