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Poly Savi 8240 UC User Manual

Poly Savi 8240 UC
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Savi 8240/8245 UC
Wireless DECT headset system for
computer
User Guide
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Poly Savi 8240 UC Specifications

General IconGeneral
TypeWireless Headset
Wireless TechnologyDECT
Charging Time3 hours
DECT Security CertificationYes
Unified Communications (UC) OptimizedYes
Warranty2 years
Noise CancellationYes
MicrophoneNoise-canceling microphone
CompatibilityPC
Base ConnectionsUSB
Ear CushionsLeatherette
Wearing StyleConvertible (over-the-ear, over-the-head, behind-the-head)
Microphone Frequency ResponseWideband: 100–6800 Hz

Summary

DECT Information

DECT Enhanced Security

Poly's adoption of DECT Forum recommendations for security enhancements in DECT products.

Overview

Headset Basics

Identification of headset components including earloop, eartip, buttons, battery, LED, and microphone.

Charge stand

Illustrations of the charge stand for Savi 8240 UC and Savi 8245 UC, noting charging functions.

Charge accessory

Illustrations of charge accessories for Savi 8240 UC and Savi 8245 UC, noting charging functions.

DECT adapter overview

D400 DECT USB adapter

Information on connecting the D400 DECT USB adapter and its standard LED status indicators.

D200 DECT USB adapter

Information on connecting the D200 DECT USB adapter and its LED status indicators for Microsoft Teams.

Fit and charge

Customize Your Headset

Instructions for installing the headset battery and assembling the headset for wearing styles.

Install the Headset Battery

Steps to position and install the replaceable headset battery securely into place.

Use the Fit Kit to Assemble Your Headset

Guidance on selecting and attaching earloops and eartips for a comfortable headset fit.

Right Over-the-Ear Assembly

Detailed steps for choosing and attaching the correct earloop and eartip for the right ear.

Left Over-the-Ear Assembly

Detailed steps for choosing and attaching the correct earloop and eartip for the left ear.

Position Your Headset

Guidance on positioning the headset for optimal microphone placement near the cheek.

Over-the-Head Assembly

Instructions for assembling the headset with the headband for over-the-head wearing style.

Behind-the-Head Assembly

Steps to assemble the headset with the headband for behind-the-head wearing style.

Charge Your Headset and Spare Battery

Charge your headset

Instructions for placing the headset in the charge cradle and charging indicators.

Charge spare battery

Procedure for charging a spare headset battery using the charge stand or accessory.

Replace battery during a call

Steps to replace the headset battery during an active call without interruption.

Talk time

Information on the headset's talk time in wideband and narrowband modes.

Headset battery status

Methods for determining the headset's battery status via voice prompts or the Poly Lens App.

Replace rechargeable battery

Connect to PC

Configure USB adapter for streaming audio

Steps to configure the DECT USB adapter for audio playback on Windows and Mac systems.

Load software

Update your Poly device

Instructions for keeping Poly device firmware and software up-to-date using the Poly Lens App.

The basics

Headset Basics

Overview of headset buttons and functions for basic operation.

Power on/off

Procedure for turning the headset on and off by sliding the power button.

Make, answer, end calls

Instructions for making, answering, and ending calls using the headset's call button.

Adjust volume

Guidance on fine-tuning headset volume using the volume controls.

Mute

How to mute or unmute the headset during an active call using the mute button.

Interact with Microsoft softphone

How to interact with Microsoft Teams and Skype for Business using the headset's call button.

View Microsoft Teams notifications

Understanding how the headset's LED indicates Microsoft Teams notifications.

More Features

Change voice prompt language

How to change the voice prompt language using the Poly Lens Desktop App.

Optimize audio quality

Steps to optimize audio quality by switching between wideband and narrowband modes.

Limit office noise

How to limit the amount of nearby conversation transmitted during calls.

Set the range

Guidance on adjusting the headset's wireless range for PC audio quality and user density.

Set up a conference call

Steps to set up a conference call with up to 3 additional Savi headsets.

Subscribe USB adapter again

Instructions for re-subscribing a disconnected or separately purchased DECT USB adapter.

End subscription mode

Disabling over-the-air subscription

Troubleshooting

Headset Issues

Troubleshooting common headset problems like instability, degraded talk time, and battery replacement.

Softphone Connection Issues

Troubleshooting softphone dialling problems, audio configuration, and connection failures.

Microsoft Teams/Skype Interaction

Guidance on interacting with Microsoft Teams and Skype for Business using headset controls.

Troubleshooting Audio and Connectivity

Softphone Compatibility

Information on using the headset with softphones other than Microsoft Teams.

Volume Adjustment

Steps to adjust headset and computer volumes to resolve low or high volume issues.

Distortion and Echo

Troubleshooting steps for distorted sound or echo, including microphone positioning.

PC Speaker Audio

Steps to resolve issues where no audio is heard through PC speakers.

No Audio Connection to PC

Troubleshooting steps for no audio connection to the PC, such as reconnecting the USB adapter.

What's in the box

Support