Quick Tips for Poly Trio 8500 and 8800 Systems 
3725-20759-004A | September 2019 
T
his Quick Tips applies to the Poly Trio 8500 and 
8800 systems configured for SIP environments. 
View the Poly Trio Solution User Guide on 
Polycom Voice Support for more information on 
available features. 
Enter Data 
» Tap a text field or tap  Keyboard. 
Place Calls 
Place a call using Contacts, Recent Calls, or to a 
Favorite. 
To place a call: 
» Do one of the following from the Hom
e
s
creen:
 Tap Place a Call, enter the phone
number, and tap   Dial.
 Tap a Favorite.
 Tap Contacts, select a directory, select a
contact, and tap   Dial.
 Tap Recent Calls and select a contact.
The contact is dialed automatically.
Answer calls 
» Tap  Answer. 
End Calls 
To end an active call: 
»  Tap   Hang Up. 
To end a call on hold: 
»  Tap   Resume > 
 
Hang Up. 
Hold and Resume Calls 
Place an active audio or video call on hold and 
resume the call when you are ready. 
To hold a call: 
»  Tap   Hold. 
To resume a call: 
»  Tap   Resume. 
Join a Scheduled Meeting 
A meeting notification displays on the phone five 
minutes before a meeting starts. You can join a 
scheduled meeting from the Calendar or the 
meeting reminder. 
To join a meeting from the Calendar: 
» Tap Calendar and tap Join for your
meeting.
To join a meeting from the meeting reminder: 
» When the meeting reminder displays, tap
Join.
Initiate a Conference Call 
Initiate a conference call with up to four contacts. 
To initiate a conference call: 
1  Call a contact. 
2  Tap Add to enter your contact’s number or 
select a contact from Contacts or Recent 
Calls.  
It is also possible to join an active call or a 
call on hold into a conference call.  
To join two calls into a conference call: 
» On the Calls screen, select two calls an
d
t
ap   Merge Calls.
Manage Conference Calls 
When you initiate a conference call, you can mute 
all participants, mute individual participants, or 
remove a participant from the call. 
To mute all conference participants: 
» Tap the conference name and t
ap
M
ute All to mute all participants.
To manage individual participants: 
» Tap a participant, then do one of the
f
ollowing:
 Tap  Mute to mute the participant. 
 Tap  Hang Up to remove the 
participant from the conference. 
View Recent Calls 
» Tap Recent Calls.