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Poly Trio 8500 User Manual

Poly Trio 8500
93 pages
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USER GUIDE
5.9.2AA | December 2019 |3725-84321-011B
Poly Trio Solution with Skype for Business
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
©
2020 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

Table of Contents

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Poly Trio 8500 Specifications

General IconGeneral
Display Resolution720 x 1280 pixels
SIP Protocol SupportYes
Weight0.95 kg (2.1 lbs)
Microphone Pickup RangeUp to 14 ft (4.3 m)
Display5-inch color LCD
ConnectivityEthernet, Bluetooth
PortsUSB
Microphones3 microphones
Audio FeaturesNoiseBlock
Audio TechnologyPoly Acoustic Clarity
PowerIEEE 802.3af Power over Ethernet (PoE)
Wireless ConnectivityBluetooth
Compatible PlatformsMicrosoft Teams, Zoom
Power SourcePoE

Summary

Logging In to and Locking the System

Signing In to Skype for Business

Guides users on signing into Skype for Business using user credentials, PIN, or web sign-in methods.

Locking Poly Trio

Covers setting, changing, and resetting the lock code to secure the Poly Trio system and locking/unlocking the device.

Audio Calls

Placing Audio Calls

Details various methods for placing audio calls, including direct dialing, recent calls, contacts, and international dialing.

Conference Calls

Initiating and Managing Conference Calls

Guides on starting conference calls, adding participants, and managing them during a meeting.

Video Calls on Poly Trio Systems

Recording Audio Calls

Recording and Managing Audio Calls

Details recording, pausing, resuming, stopping, browsing, playing, and deleting audio calls using a USB drive.

Sharing Content on Poly Trio Systems

Call Lists and Directories

Managing Call History and Contacts

Covers recent calls, local directory management, corporate directory access, and Skype for Business contacts.

Connecting Bluetooth and USB Devices

Bluetooth Device Connectivity

Covers pairing and connecting Bluetooth devices, visibility settings, and playing audio from connected devices.

USB Device Connectivity and Audio Setup

Explains connecting devices via USB, laptop requirements, and configuring the phone as an audio device.

Troubleshooting

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