Poly Trio 8500 - Mark Message as Read; Receiving Messages with Group Paging; Listen to a Page During an Active Call

Mark Message as Read
You can choose to mark unread messages that you don’t want to listen to as read. Marking a message as
read removes the message alert.
Procedure
» Select a message and select Mark As Read.
Receiving Messages with Group Paging
You can receive pages from any paging groups you’re subscribed to. By default, you’re subscribed to
groups 1, 24 (designated for Priority pages), and 25 (designated for Emergency pages).
How you receive a page depends on the priority of the page and whether you are in an active call. When
you receive a page, the page always plays through the speakerphone.
Note: Your system administrator must enable a phone to receive pages while in an active call.
Your system administrator can define up to 25 paging groups. Each group receives a label to identify it
from the others. Example group labels are All, HR Dept, Shipping Staff, and Executives.
Each group has one of the following priorities:
▪ Normal—By default, broadcasts sent to groups 1 to 23 are considered Normal broadcasts. By
default, all phones can receive broadcasts sent to group 1.
▪ Priority—By default, broadcasts sent to group 24 are considered Priority broadcasts. A Priority
broadcast interrupts Normal broadcasts or active calls. All phones receive Priority broadcasts
unless Do Not Disturb is enabled.
▪ Emergency—By default, broadcasts sent to group 25 are considered Emergency broadcasts. An
Emergency broadcast interrupts Normal broadcasts, Priority broadcasts, and active calls. It plays
out at near maximum volume even if Do Not Disturb is enabled.
When you enable Do Not Disturb, you receive only Emergency broadcasts, and non-emergency
broadcasts don’t play or display.
Listen to a Page During an Active Call
How you handle a page when you are in an active call depends on the page priority and whether the
phone can receive a page during active calls.
The following occurs when you receive a page during a call:
• For Normal pages, the page immediately plays, and you hear audio from both the active call and
the page.
• For Priority or Emergency page, the page immediately plays. You hear audio from the active call
and the page.
• If the phone can’t receive Normal pages during active calls, the page displays as Pending.
Note: You adjust the volume of a Normal, nonemergency page while it plays, and the phone uses the
adjusted volume for all subsequent nonemergency pages. However, only your system
administrator can change the volume of an Emergency page.
Voicemail and Pages
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