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Poly Trio Series User Manual

Poly Trio Series
92 pages
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USER GUIDE 5.9.5 | September 2020 | 3725-20598-017A
Poly Trio Solution
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
©
2020 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

Table of Contents

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Poly Trio Series Specifications

General IconGeneral
DisplayColor touch screen
Acoustic FenceYes
Audio TechnologyAcoustic Clarity Technology
Microphone Pickup Range6 meters (20 feet)
SpeakerphoneYes
ConnectivityBluetooth, USB, Wi-Fi
PowerPower over Ethernet (PoE)
Network ProtocolsSIP, H.323
CompatibilityMicrosoft Teams, Zoom

Summary

Getting Started

Poly Trio System Hardware Overview

Details the physical components and features of Trio systems.

Logging In to and Locking the System

Log In to a Phone

Details the procedure for logging into your Poly Trio phone using user credentials.

Lock the Phone

Explains how to secure the Poly Trio phone when it is not in use.

Recording Audio Calls

Record a Call

Explains how to record an active audio call using a USB flash drive.

Connecting Bluetooth and USB Devices

Connecting Devices Using Bluetooth

How to pair and connect Bluetooth-enabled phones or tablets.

Use Poly Trio as Your Computer's Speaker and Microphone

Enables using the Trio as audio input/output for a connected computer.

Maintaining Your Phone

Reboot Your Phone

Procedure for restarting the Poly Trio phone for troubleshooting.

Troubleshooting

No Video or Content Displays on the Monitor

Solutions for issues where video or shared content is not displayed.

Poor Audio Quality with External Microphones

Solutions for complaints about poor audio quality with external microphones.

Reset the Phone to Factory Defaults

Procedure to restore the phone to its original factory settings.

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