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Poly Trio 8300 User Manual

Poly Trio 8300
83 pages
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USER GUIDE 5.9.0AA | April 2019 | 3725-20598-011A
Poly Trio Solution
Getting Help
For more information about installing, configuring, and
administering Poly products or services, go to Poly Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
©
2019 Plantronics, Inc. All rights reserved. Poly and the
propeller design are trademarks of Plantronics, Inc. All other
trademarks are property of their respective owners.

Table of Contents

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Poly Trio 8300 Specifications

General IconGeneral
Acoustic ClarityYes
Noise ReductionYes
SIP SupportYes
Display3.5 in color LCD (320 x 240 pixel)
ConnectivityBluetooth, USB
Audio technologyNoiseBlockAI
Power over Ethernet (PoE)IEEE 802.3af
PortsUSB
Microphones3
CompatibilityMicrosoft Teams, Zoom, RingCentral
Power SourcePoE
Microphone pickup rangeUp to 12 ft / 3.7 m

Summary

Before You Begin

Audience, Purpose, and Required Skills

Defines the target audience and purpose of the guide.

Related Documentation

Lists additional Poly documentation for further information.

Getting Started with Poly Trio

Poly Trio System Overview and Hardware

Details on Poly Trio systems, including hardware features for different models.

Navigating the Poly Trio Interface

Guide to accessing screens, understanding icons, and using keyboards.

Logging Into and Locking the System

Logging In and Out of the Poly Trio System

Procedures for logging into and out of the Poly Trio system, and managing passwords.

Locking and Unlocking the Poly Trio Phone

Steps to lock and unlock the Poly Trio phone, including password management.

Audio Calls Management

Placing and Answering Audio Calls

Instructions for placing, answering, and managing various types of audio calls.

Call Handling and Transferring

Procedures for holding, resuming, transferring, and forwarding calls.

Call Rejection and Do Not Disturb

How to reject calls and enable Do Not Disturb mode to avoid interruptions.

Managing Multiple Calls and Microphones

Techniques for managing multiple active calls and controlling microphone mute status.

Video Calls on Poly Trio Systems

Video Call Settings and Layouts

Adjusting video call rates, clarity, and screen layouts for optimal viewing.

Managing Video Displays and Camera

Controlling how far-end video displays and adjusting camera position and quality.

Content Sharing Features

Sharing Content with Desktop/Mobile Apps

Using RealPresence Desktop or Mobile to share content from connected devices.

Sharing Content via USB and Wireless

Methods for sharing content using USB connections or wireless features like AirPlay.

Using the Calendar Functionality

Accessing and Joining Calendar Meetings

How to view meeting details, set reminders, and join scheduled meetings.

Call Lists and Directories

Managing Recent Calls and Local Directory

Viewing, editing, and deleting recent call entries and managing local contacts.

Corporate and BroadSoft Directories

Searching and utilizing corporate and BroadSoft directories for contact information.

Voicemail and Paging

Accessing Voicemail Messages

Procedure for accessing voicemail messages on the Poly Trio system.

Receiving and Managing Paging Messages

Understanding how to receive and handle paging messages based on priority.

Connecting External Devices

Connecting Devices via Bluetooth

Steps for pairing and connecting Bluetooth-enabled devices to the Poly Trio system.

Connecting Devices via USB Cable

Instructions for connecting computers, phones, or tablets using a USB cable.

Poly Trio System Settings

Basic Settings: Time, Language, and Backlight

Customizing time/date format, language, and backlight intensity/timeout.

Power-Saving and Audio Playback Settings

Configuring power-saving modes and controlling audio output for calls and media.

Maintaining and Troubleshooting Poly Trio

Investigating Warnings and Restarting the Phone

Procedures for checking system warnings and restarting the Poly Trio phone.

Phone Configuration and Hardware Testing

Updating phone configuration, testing hardware components, and cleaning the screen.

Accessibility Features Overview

Features for Hearing-Impaired Users

Phone features designed to assist users with hearing impairments.

Features for Mobility-Impaired Users

Phone features designed to assist users with mobility impairments.

Features for Vision-Impaired and Blind Users

Phone features designed to assist users with visual impairments.

Troubleshooting Common Issues

Checking Device Status and Connectivity

Troubleshooting paired device status, calendar connectivity, and content sharing.

Resolving Camera and Log Level Issues

Tips for resolving camera problems and setting log levels for diagnostics.

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