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Poly G200 - User Manual

Poly G200
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ADMINISTRATOR GUIDE 1.3.1 | January 2021 | 3725-32911-004A
Poly G200
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
©
2021 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

Table of Contents

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Poly G200 Specifications

General IconGeneral
BrandPoly
ModelG200
CategoryConference System
LanguageEnglish

Summary

ADMINISTRATOR GUIDE

Getting Help

Provides information and resources for obtaining technical assistance and support for Poly G200 systems.

Before You Begin

Audience, Purpose, and Required Skills

Defines the target audience and prerequisites for understanding the administrator guide.

Related Poly and Partner Resources

Lists external resources for additional product information, support, and community forums.

Getting Started with Poly G200

G200 Overview

Provides a general introduction to the Poly G200 system, its capabilities, and bundle versions.

Dual Monitors Feature

Explains the system's support for dual monitors and how content is displayed on each.

Powering On and Off

Details the procedure for powering the Poly G200 system on and off without a dedicated button.

Navigating the System

Describes how to access and navigate both the local and web interfaces of the G200 system.

Access the System Web Interface

Outlines the steps to connect to and log into the system's web interface using a browser.

Change the Password

Guides users on how to change the administrator password for the system's web interface.

Setting Up the System

System Panel Views

Illustrates and describes the various ports and connectors located on the back panel of the G200 system.

Poly G200 LED Indicators

Explains the meaning of different LED colors and patterns to indicate the G200 system's status.

EagleEye Mini Camera LED Indicators

Details the LED status indicators for the EagleEye Mini camera and their corresponding device states.

EagleEye Cube USB Camera LED Indicators

Describes the LED indicators on the EagleEye Cube USB camera and their associated system behaviors.

Basic Poly Studio LED Indicators

Explains the LED indicator bar on the Poly Studio device and its various statuses.

Run the Setup Wizard

Guides users through the initial configuration process using the out-of-box setup wizard.

General System Settings

Define the Device Name

Explains how to set a unique, identifiable name for the G200 system that appears during calls.

Deployment Modes

Describes the two supported deployment modes (AVC and SVC) for the G200 system and their characteristics.

Configure Deployment Mode

Provides step-by-step instructions for manually configuring the system's deployment mode via the user interface.

Set the Date and Time

Details how to configure the system's date, time, time zone, and time server settings.

Customizing the Interface

Change the System Web Interface Language

Guides on changing the language displayed in the system's web-based administration interface.

Change the Local Interface Language

Explains how to modify the language settings for the system's on-screen local interface.

Change the Home Screen Background Image

Describes how to upload and set a custom background image for the system's home screen interface.

Provisioning the System

Locate the MAC address

Explains how to find and record the system's MAC address, which is necessary for provisioning.

Create a Provisioning Profile

Outlines the steps to create a G200 provisioning profile on a server using a template file.

Automatically Configure a Provisioning Service

Details how to set up automatic system provisioning by configuring DHCP server options.

Manually Configure a Provisioning Service

Provides instructions for manually configuring the provisioning service settings, including server address and credentials.

Provision the Deployment Mode

Explains how to provision the system's deployment mode by configuring parameters in the provisioning profile.

Enable LDAP Support

Guides on enabling and configuring LDAP features for directory integration and authentication.

Disable the Provisioning Service

Guides on how to disable the system's automatic provisioning service via the web interface.

Configuring Network Settings

Configure VLAN Settings

Details how to configure Virtual LAN settings, including VLAN ID and priority, for network segmentation.

Configure IPv4 Settings

Explains how to set up IPv4 network configuration parameters like IP address, subnet mask, and DNS.

Configure IPv6 Settings

Outlines the process for configuring IPv6 network settings, although limited to web interface access.

Configure SVC Call Settings

Guides on configuring settings specific to SVC (Scalable Video Coding) calls, requiring a Clariti Ensemble server.

Configure H.323 Settings

Provides instructions for configuring H.323 protocol settings, enabling registration with a gatekeeper for easier calling.

Configure SIP Settings

Details how to configure SIP (Session Initiation Protocol) settings for making IP calls, including transport protocols.

Securing the System

Set the Encryption Mode

Explains how to enable and configure call encryption modes (On, Off, Auto) for secure AVC calls.

Configure the Firewall;NAT

Guides on configuring firewall and NAT settings to allow video conferencing traffic and specifying the NAT IP address.

Port Usage

Lists and describes the open network ports used by the Poly G200 system for various functions.

Managing Certificates

Certificate Validation

Explains how certificates are authorized externally by a CA and validated for network connections.

Create a Certificate Signing Request

Details the process of generating a CSR by providing organizational information for system identity.

Install a Certificate

Guides on importing and installing server or CA certificates onto the G200 system for secure connections.

Configuring Audio Settings

Select the Audio Input

Explains how to choose between the expansion microphone and a USB audio device as the system's audio input.

Enable Polycom NoiseBlock

Details how to activate Polycom NoiseBlock to automatically reduce ambient background noise during calls.

Configuring Video Settings

High-Definition Video Conferencing

Discusses HD video capabilities, resolutions, and display layouts for meetings.

Maximizing HDTV Video Display

Provides tips for optimizing video display quality on HDTVs, including disabling enhancements and using game mode.

G200 System HDMI Interfaces

Describes the system's three HDMI interfaces for content sharing and monitor connections.

Using Sleep Settings to Prevent Monitor Burn-In

Offers advice on preventing monitor burn-in by adjusting system sleep time and display settings.

Configure Your USB Camera

Guides on configuring various settings for connected USB cameras to improve video quality.

Use HDMI Input as the Camera Source

Explains how to use the HDMI input as a camera source instead of content sharing in AVC mode.

Avoid Video Flicker

Details how to adapt the system to local power frequencies (50Hz or 60Hz) to prevent video flicker.

Configuring Call Settings

Set the AVC Call Rate

Explains how to manually set the call rate (bandwidth) for AVC calls, specifying resolution and frame rate.

SVC Call Rates

Describes how SVC mode automatically determines appropriate call rates based on network bandwidth.

Set the Auto Answer Mode

Guides on configuring the system to automatically answer incoming calls, with options for muting audio.

Automatically Show HDMI Content

Details how to configure the system to automatically share HDMI content during a call upon connection.

Setting Up a Directory

Import Directory Contacts

Explains how to import contact information from a CSV file into the system directory for easier calling.

Export Directory Contacts

Guides on exporting contact information from the system directory to a local device in CSV format.

System Maintenance

Find Your System IP Address

Details the methods to locate the system's IP address via the web interface or local screen.

Updating the System Software

Explains the different methods available for updating the G200 system software.

Software Key Codes

Describes the role of key codes obtained from Poly distributors for activating software features and updates.

Create a Single Key Code File to Update Multiple Systems

Guides on creating a combined key code file for updating multiple G200 systems simultaneously.

Update Software from a USB Flash Drive

Details the procedure for updating the system software by loading a package from a USB flash drive.

Update Software from the System Web Interface

Explains how to perform system software updates directly through the system's web interface.

System Software Updates and Licensing

Update Software Using the Provisioning Service

Guides on applying software updates to the G200 system using a provisioning service.

Activate a License

Explains how to activate system licenses, such as for enabling dual monitor functionality.

Importing and Exporting System Settings

Details the process of importing and exporting system configuration settings to/from local devices.

System Restart and Reset Procedures

Restart Your System

Guides on how to restart the G200 system to resolve minor issues or apply certain changes.

Reset Your G200 System

Explains how to reset the system to default settings, useful for forgotten passwords or troubleshooting.

Factory Restore Your System

Details the procedure for performing a full factory restore, erasing all data and returning to initial configuration.

Pair the Bluetooth Remote Control

Guides on manually pairing a new Bluetooth remote control with the G200 system.

Troubleshooting

Logs

Explains the purpose and usage of system logs for diagnosing and troubleshooting issues.

Viewing System Alerts

Describes how to view system alerts and status indicators to identify potential problems.

View Call Statistics

Guides on accessing in-call statistics to help troubleshoot system issues or call participant problems.

System Health Check

Explains the automatic system health check performed on startup and its results.

Test Your Audio and Video

Details the diagnostic tools available for testing the system's audio and video components.

Contact Technical Support

Provides information on how to contact Poly Technical Support or distributors for assistance.

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