Tool Name Description
Color Bar Test Tests the color settings of your monitor for optimum
picture quality.
If the color bars generated during the test aren’t
clear or the colors don’t look correct, adjust the
monitor settings.
Audio Meter Test Measures the strength of audio signals from
microphones and the HDMI connection.
Meters function only when the associated input is
enabled.
The meters also indicate peak signal levels. Set
signal levels so that you see peaks between +3 dB
and +7 dB with normal speech and program
material. Occasional peaks of +12 dB to +16 dB
with loud transient noises are acceptable. If you
see +20 on the audio meter, the audio signal is 0
dBFS and the audio might be distorted.
Related Links
Configuring Audio Settings on page 34
Contact Technical Support
If you can’t make test calls successfully and you have verified that the equipment is installed and set up
correctly, contact your Poly distributor or Poly Technical Support.
Procedure
1. Go to the Poly Online Support Center.
2. Enter the following information:
• The 14-digit serial number from the About screen, the back of the system, or Device Status
in the system web interface
• The software version from the About screen
• Any active alerts generated by the system
• Information about your network
• Troubleshooting steps you have already tried
Troubleshooting
49
To Previous Page
Loading...
