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Poly G7500 - User Manual

Poly G7500
39 pages
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USER GUIDE 3.10.0 | February 2022 | 3725-86558-012A
Poly Video Mode
(G7500, Studio X70, Studio X50,
Studio X30, and Studio E70)
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to Poly
Online Support Center.
Poly
345 Encinal Street
Santa Cruz, California
95060
©
2022 Poly. Bluetooth is a registered trademark of Bluetooth
SIG, Inc. All other trademarks are the property of their
respective owners.

Table of Contents

Other manuals for Poly G7500

Preview: Administrator's Guide
Administrator's Guide156 pages
Preview: Preparation Guide
Preparation Guide16 pages

Questions and Answers

  • G
    Gloria BauerJul 28, 2025
    What to do if paired IP device is disconnected from Poly Conference System?
    • K
      Kristina ReedJul 28, 2025
      A Disconnected status for a paired IP device may indicate a physical connection issue or a malfunction in your device or system. Here's what you can do: * Check the device’s LAN cable connection. * Restart the device. * Restart the video system. * Ensure that network traffic on TCP port 18888 is unblocked. * Perform a factory restore on the device. * Perform a factory restore on the system.
  • S
    smithbrianAug 7, 2025
    Why IP device doesn’t display on the available devices list of Poly G7500?
    • K
      Kimberly CruzAug 7, 2025
      If your IP device isn’t showing up on the available devices list, it could be due to several reasons: * The device and video system aren’t on the same subnet. Ensure that the device and video system are on the same subnet. * The network switch isn’t allowing UDP broadcast traffic forwarded to multicast address 224.0.0.200 on port 2000. Allow traffic to 224.0.0.200 on UDP port 2000. * The device is paired with another video system. Make sure the device isn’t paired with another video system. If it is, unpair the device.
  • R
    richardlauraAug 16, 2025
    What to do if paired IP device is paired to inaccessible Poly Video System?
    • S
      Scott RobinsonAug 17, 2025
      If your device is still paired to the video system but can't connect to it, unpair the device using the reset button in the device Settings menu.

Summary

Calling

Placing and Managing Calls

Explains how to initiate calls, answer, ignore, end calls, and manage content during calls.

Sharing Content

Sharing Content from Devices

Explains methods for sharing content wirelessly or via HDMI from computers and certified devices.

Blackboards and Whiteboards

Describes creating and using blackboards and whiteboards for collaboration and annotation.

Cameras

Camera Adjustments and Controls

Guides on adjusting in-room and far-site cameras, including zoom, pan, tilt, on/off, and tracking.

Using Device Mode

Requirements and Access

Lists computer/cable requirements and covers accessing and entering Device Mode.

Using the Poly Control App

Control the System with the Poly Control App

Troubleshooting

Device Mode Issues

Addresses common problems with audio levels, camera/audio source selection, and general Device Mode functionality.

Quality Improvements

Poly G7500 Specifications

General IconGeneral
NetworkGigabit Ethernet
BluetoothBluetooth 5.0
InteroperabilitySIP, H.323
Audio FeaturesNoiseBlockAI, Acoustic Fence
CameraSupports EagleEye cameras
ConnectivityHDMI, USB, Ethernet
Video Standards and ProtocolsH.264 AVC, H.265
Video Input1 x HDMI
Video Output2 x HDMI
Audio StandardsG.711, G.722, G.719
Audio Input3.5 mm line-in
Audio Output3.5 mm line-out, HDMI
WirelessWi-Fi 802.11ac
SecurityAES-128
Daisy ChainSupported with microphone arrays
Power SourceAC power
Video ResolutionUp to 4K Ultra HD (3840 x 2160) at 30 fps

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