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Poly Studio User Manual

Poly Studio
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USER GUIDE 1.
2.0 | December 2019 | 3725-62048-003A
Poly Studio USB Video Bar
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
©
2019 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.

Table of Contents

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Poly Studio Specifications

General IconGeneral
Field of View120°
ConnectivityUSB, Bluetooth
Audio FeaturesNoiseBlockAI, Acoustic Fence
Video StandardsH.264, H.265
MicrophonesBeamforming microphone array
ManagementPoly Lens
CompatibilityMicrosoft Teams, Zoom, Google Meet
Product TypeAll-in-one video bar
PowerExternal power supply

Summary

Before You Begin

Audience, Purpose, and Required Skills

This guide is intended for beginning, intermediate, and advanced users learning about Poly Studio features.

Related Poly and Partner Resources

Provides links to Polycom Support Site, Document Library, Community, and Partner Network for additional information.

Getting Started

Poly Studio Overview

Introduction to Poly Studio as an all-in-one video and audio hub for small rooms.

Powering On and Off

Explains how to power the Poly Studio USB video bar on and off using the power cord.

Navigating Poly Studio

Overview of the Poly Studio's integrated components: camera, speakers, microphone, and remote control.

Basic Poly Studio LED Indicators

Explains the LED light bar on the Poly Studio and its various status indications.

Poly Studio Remote Control

Details the functions and buttons of the Bluetooth remote control for the Poly Studio.

Poly Studio Privacy Shutter

Describes the physical privacy shutter on the camera lens and how to operate it.

Accessibility Features

Lists and describes features designed to accommodate users with hearing, vision, or mobility impairments.

Using Poly Studio

Set Poly Studio as the Default Audio and Video Device

Procedure to set Poly Studio as the default audio and video device in your video conferencing application.

Using Camera Presets

How to save and recall specific camera angles (Pan, Tilt, Zoom, Focus) for quick access.

Connect Poly Studio to a Bluetooth Device

Steps to pair the Poly Studio USB device with a mobile phone, computer, or tablet via Bluetooth.

Configuring Poly Studio Using Polycom Companion

Initialize the Poly Studio USB Device Using the Setup Wizard

Guide through the initial setup process for the Poly Studio using the setup wizard.

View Poly Studio Information

How to view basic information and status of the Poly Studio device using Polycom Companion.

Update the Poly Studio USB Device and the Remote Control

Instructions for updating the firmware of the Poly Studio and its remote control via Polycom Companion.

Poly Studio User Settings

Overview of user-configurable settings like camera, audio, and device pairing via Polycom Companion.

Control the Device Camera

How to control the Poly Studio camera (zoom, direction, presets) using Polycom Companion.

Configure Advanced Camera Settings

Adjusting advanced camera parameters like brightness, contrast, saturation, and sharpness for optimal video quality.

Pair the Poly Studio USB Device to a Bluetooth Device

Detailed steps to establish a Bluetooth connection between the Poly Studio and other devices.

Configure Polycom NoiseBlock

Enables automatic ambient noise reduction for clearer audio during video conferences.

Configure Audio Stereo

Activates stereo sound for a more immersive audio experience during conferences.

Configure Audio Bass Boost

Amplifies low frequencies in the audio output for richer sound.

Configure Acoustic Fence

Defines a virtual audio zone to block external noise and focus on voices within the defined area.

Configure Stereo for Skype for Business

Enables stereo audio output specifically for Skype for Business calls.

Poly Studio Admin Settings

Accessing advanced administrative settings for Wi-Fi, Bluetooth, provisioning, and resets.

Log In to Poly Studio Admin Settings

Steps to access the administrator settings menu by entering the admin password.

Change Your Password

Procedure to change the default administrator password for enhanced security.

Configure General Settings

Setting device name, NTP mode, NTP server, and camera vivid mode.

Configuring Camera Tracking

Overview of how the Poly Studio tracks people and frames participants during conferences.

Configure Camera Tracking Mode

Selecting between group framing, speaker tracking, or disabling camera tracking.

Configure Camera Tracking Speed

Adjusting the speed at which the camera detects and tracks meeting participants.

Configure Camera Tracking Framing Size

Setting the view size (tight, medium, wide) for camera tracking.

Join a Wi-Fi Network

Connecting the Poly Studio USB video bar to a Wi-Fi network using Polycom Companion.

Delete Known Wi-Fi Networks

Removing previously connected Wi-Fi networks from the Poly Studio's memory.

Configure Bluetooth Settings

Enabling Bluetooth, auto-connect, and remote control connection on the Poly Studio.

Configure a Provisioning Server for Poly Studio USB Device

Setting up a provisioning server for automated device configuration and management.

Certificate Signing Requests

Generating Certificate Signing Requests (CSRs) for official certificate issuance.

Enable Peer Certificate Validation

Activating automatic validation of provisioning server certificates.

Create a Certificate Signing Request

Steps to create a CSR for authenticating the USB device with a provisioning server.

Install a Certificate

Installing signed certificates (Wi-Fi, Provisioning) onto the Poly Studio device.

View Installed Certificate Details

Accessing and viewing the details of certificates installed on the Poly Studio.

Delete an Installed Certificate

Removing expired or unwanted certificates from the Poly Studio.

Import a Configuration File

Loading pre-saved configuration settings onto the Poly Studio from a file.

Export a Configuration File to Your Local System

Saving current Poly Studio configuration settings to a file on your local system.

Troubleshooting

Identifying Issues Using the LED Indicators

Using Poly Studio LED indicators to identify and troubleshoot operational errors or update progress.

Restart Your Poly Studio USB Device

Procedure to restart the Poly Studio USB device using the Polycom Companion application.

Restore Default Settings

Erasing all configuration and restoring the Poly Studio USB video bar to its default settings.

Reset Poly Studio to Factory Settings

Resetting the Poly Studio USB video bar to factory settings to resolve persistent issues.

Factory Reset Your Poly Studio USB Device Using Polycom Companion

Performing a factory reset on the Poly Studio USB device via the Polycom Companion application.

Pair the Bluetooth Remote Control with Poly Studio

Steps required to pair or re-pair the Bluetooth remote control with the Poly Studio USB video bar.

Troubleshoot the Remote Control

Identifying and resolving issues with the remote control, potentially related to battery life.

Test Your Camera Audio Input

Performing an audio test to record and diagnose potential audio problems with the Poly Studio.

Display Camera Information On-Screen

Enabling the display of Poly Studio camera parameters on the video output for monitoring.

Download Log and Crash Files

Downloading system logs and crash files from the Poly Studio for troubleshooting purposes.

Can't Upgrade, Reset, or Reboot Poly Studio via Polycom Companion

Troubleshooting error messages when attempting to update, reset, or reboot Poly Studio via Companion.

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