Do you have a question about the Poly Studio and is the answer not in the manual?
Field of View | 120° |
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Connectivity | USB, Bluetooth |
Audio Features | NoiseBlockAI, Acoustic Fence |
Video Standards | H.264, H.265 |
Microphones | Beamforming microphone array |
Management | Poly Lens |
Compatibility | Microsoft Teams, Zoom, Google Meet |
Product Type | All-in-one video bar |
Power | External power supply |
This guide is intended for beginning, intermediate, and advanced users learning about Poly Studio features.
Provides links to Polycom Support Site, Document Library, Community, and Partner Network for additional information.
Introduction to Poly Studio as an all-in-one video and audio hub for small rooms.
Explains how to power the Poly Studio USB video bar on and off using the power cord.
Overview of the Poly Studio's integrated components: camera, speakers, microphone, and remote control.
Explains the LED light bar on the Poly Studio and its various status indications.
Details the functions and buttons of the Bluetooth remote control for the Poly Studio.
Describes the physical privacy shutter on the camera lens and how to operate it.
Lists and describes features designed to accommodate users with hearing, vision, or mobility impairments.
Procedure to set Poly Studio as the default audio and video device in your video conferencing application.
How to save and recall specific camera angles (Pan, Tilt, Zoom, Focus) for quick access.
Steps to pair the Poly Studio USB device with a mobile phone, computer, or tablet via Bluetooth.
Guide through the initial setup process for the Poly Studio using the setup wizard.
How to view basic information and status of the Poly Studio device using Polycom Companion.
Instructions for updating the firmware of the Poly Studio and its remote control via Polycom Companion.
Overview of user-configurable settings like camera, audio, and device pairing via Polycom Companion.
How to control the Poly Studio camera (zoom, direction, presets) using Polycom Companion.
Adjusting advanced camera parameters like brightness, contrast, saturation, and sharpness for optimal video quality.
Detailed steps to establish a Bluetooth connection between the Poly Studio and other devices.
Enables automatic ambient noise reduction for clearer audio during video conferences.
Activates stereo sound for a more immersive audio experience during conferences.
Amplifies low frequencies in the audio output for richer sound.
Defines a virtual audio zone to block external noise and focus on voices within the defined area.
Enables stereo audio output specifically for Skype for Business calls.
Accessing advanced administrative settings for Wi-Fi, Bluetooth, provisioning, and resets.
Steps to access the administrator settings menu by entering the admin password.
Procedure to change the default administrator password for enhanced security.
Setting device name, NTP mode, NTP server, and camera vivid mode.
Overview of how the Poly Studio tracks people and frames participants during conferences.
Selecting between group framing, speaker tracking, or disabling camera tracking.
Adjusting the speed at which the camera detects and tracks meeting participants.
Setting the view size (tight, medium, wide) for camera tracking.
Connecting the Poly Studio USB video bar to a Wi-Fi network using Polycom Companion.
Removing previously connected Wi-Fi networks from the Poly Studio's memory.
Enabling Bluetooth, auto-connect, and remote control connection on the Poly Studio.
Setting up a provisioning server for automated device configuration and management.
Generating Certificate Signing Requests (CSRs) for official certificate issuance.
Activating automatic validation of provisioning server certificates.
Steps to create a CSR for authenticating the USB device with a provisioning server.
Installing signed certificates (Wi-Fi, Provisioning) onto the Poly Studio device.
Accessing and viewing the details of certificates installed on the Poly Studio.
Removing expired or unwanted certificates from the Poly Studio.
Loading pre-saved configuration settings onto the Poly Studio from a file.
Saving current Poly Studio configuration settings to a file on your local system.
Using Poly Studio LED indicators to identify and troubleshoot operational errors or update progress.
Procedure to restart the Poly Studio USB device using the Polycom Companion application.
Erasing all configuration and restoring the Poly Studio USB video bar to its default settings.
Resetting the Poly Studio USB video bar to factory settings to resolve persistent issues.
Performing a factory reset on the Poly Studio USB device via the Polycom Companion application.
Steps required to pair or re-pair the Bluetooth remote control with the Poly Studio USB video bar.
Identifying and resolving issues with the remote control, potentially related to battery life.
Performing an audio test to record and diagnose potential audio problems with the Poly Studio.
Enabling the display of Poly Studio camera parameters on the video output for monitoring.
Downloading system logs and crash files from the Poly Studio for troubleshooting purposes.
Troubleshooting error messages when attempting to update, reset, or reboot Poly Studio via Companion.