Update the Phone’s Configuration
Your system administrator may ask you to update the configuration for your phone to apply any changes
to the phone settings, which you can do without rebooting it.
Procedure
1. Go to Settings > Basic.
2. Select Update Configuration.
A confirmation message displays.
3. Select Yes.
The configuration updates. The phone may reboot, depending on which settings you changed.
Test the Hardware
If you're experiencing issues with your phone, your system administrator may ask you to test the phone
hardware.
Test the display, microphones, and speaker. Contact your system administrator for instructions on how to
perform these tests.
Procedure
1. Go to Settings > Status > Diagnostics.
2. Select Test Hardware and select one of the following:
• Audio Diagnostics
• Display Diagnostics
• Touch Screen Diagnostics
• Keypad Diagnostics
Clean the Touchscreen
The phone screens require minor maintenance, but you may need to clean the screen periodically.
Before you clean the screen, disable it so you don’t activate phone functions while you wipe the
touchscreen.
Use a clean, dry, microfiber cloth—the kind you would use to clean glass surfaces—to wipe the screen.
Don’t use chemicals to clean the screen.
Procedure
1. Go to Settings > Basic.
2. Select Screen Clean.
3. Wipe the screen with the clean, dry, microfiber cloth.
Maintaining Your Phone
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