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General| Microphone Pickup Range | Up to 20 feet (6 meters) |
|---|---|
| SIP Support | Yes |
| Display | 5-inch color touchscreen |
| Connectivity | Wi-Fi, Bluetooth |
| Audio Technology | Acoustic Clarity Technology |
| Ports | 3.5mm audio |
| Power | PoE |
| Microphones | Three microphones |
| PoE Support | Yes, IEEE 802.3af |
| Compatibility | Microsoft Teams, Zoom |
Outlines methods for signing in to the Poly Trio C60 system using Skype for Business credentials.
Step-by-step instructions for signing into Skype for Business using your user ID and password.
Explains how to sign in to Skype for Business using PIN authentication credentials on the phone.
Provides instructions for signing into Skype for Business on the phone via a web browser.
Details how to lock the phone when not in use and the limitations imposed by a locked system.
Procedure for setting a numerical lock code to secure the Poly Trio C60 phone.
Explains how to manually lock the phone and how it locks automatically after idle time.
Instructions on how to unlock the Poly Trio C60 phone using the previously set lock code.
Steps to change the existing lock code for the Poly Trio C60 phone.
Procedure for resetting the lock code using the login password if it is forgotten.
Covers initiating audio calls to local, international numbers, and Skype for Business contacts.
Guides on how to place a standard audio call using the dialpad or onscreen keyboard.
Instructions for placing phone calls to international numbers.
Explains how to redial contacts from the list of recent placed, answered, or missed calls.
How to call Skype for Business contacts directly from the phone's Contacts list.
Using the phone as an audio device for Skype for Business calls connected via USB.
Connects the phone to Bluetooth-enabled devices for calls and audio playback.
Guides on searching and calling contacts from various directories like Local and Corporate.
Describes various methods for answering incoming audio calls on the Poly Trio C60.
Procedure for answering a standard incoming call via the phone screen.
How to handle an incoming call when another call is already active.
Steps to terminate an active or held audio call.
Explains how to place active calls on hold and then resume them.
Procedure for placing a currently active call on hold.
How to retrieve a call that has been placed on hold.
Covers methods for transferring active or held calls to another contact.
Explains how to perform a blind transfer, connecting the call directly to the recipient.
Options for forwarding incoming Skype for Business calls to contacts or voicemail.
Covers managing multiple active, incoming, or held calls simultaneously on the phone.
Guides on starting and managing conference calls with Skype for Business contacts.
Procedure for starting a conference call and inviting contacts.
How to add contacts to an ongoing call to create a conference call.
Steps to start a conference call with a predefined group of Skype for Business contacts.
Procedure for inviting additional contacts to an active conference call.
Details on how presenters can manage conference participants and call options.
Explains how to lock a conference call to control participant entry.
Procedure for locking and unlocking an active conference call.
How to admit or deny new participants attempting to join a locked conference call.
Steps to initiate recording of an active audio call on the Poly Trio C60.
Overview of managing Skype for Business contacts displayed on the phone.
Procedure to set the phone as the audio device for Skype for Business calls.
Guides on setting the phone as the default audio output for a Windows laptop.
How to view warning icons and details about issues affecting phone operation.
Troubleshooting steps for when calendar icon or meeting reminders are not displayed.
Addresses issues related to poor audio quality with external microphones.
Troubleshooting why Bluetooth call audio is not playing through the system speakers.
Guidance on using the correct power supply to avoid phone damage.
How to perform hardware tests for display, microphones, and speaker.
Instructions for sending phone log files to the Skype for Business server.
How to send phone log files via the system web interface for troubleshooting.
Procedure for rebooting the Poly Trio C60 phone to resolve issues.
Steps for resetting the phone to its original factory default settings.
