Forwarding Incoming Skype for Business Calls
You have several options when forwarding calls with a phone registered with the Skype for Business
Server. You can forward calls to contacts, to voicemail, or to a group of contacts.
Simultaneously Ring a Group of Contacts
In the Skype for Business client, you can choose to simultaneously ring a group of Skype for Business
contacts when you receive incoming calls.
If your line receives an incoming call, the phone rings for everyone in the team-call group.
Procedure
1. In the Skype for Business client, go to Settings > Tools > Call Forwarding Settings.
2. Select Simultaneously Ring > My Team-Call Group.
3. In the Call Forwarding - My Team-Call Group dialog box, select Add.
4. In the Choose a Team-Call Group Member dialog box, select the contacts you want to add, and
select OK.
The contacts you add as group members display in the Call Forwarding - Team-Call Group
dialog box.
5. Choose the option in the Ring your team-call group after this many seconds drop-down menu
to determine when your team-call group’s phones ring.
Forward Skype for Business Calls to a Contact
You can forward all calls to a Skype for Business contact.
Procedure
1. Go to Settings > Features > Forward.
2. Select Forward to Contact and do one of the following:
• Enter a contact’s number and select OK.
• Select Search, search for and choose a contact, and select Forward.
• Select Contacts, choose a contact, and select Forward.
Forward a Call to Voicemail
When you sign in to Skype for Business, you can forward all calls directly to your voicemail.
Note: You can access the Forward to Voicemail option when you enable voicemail.
Procedure
1. Go to Settings > Features > Forward.
2. Select Forward to Voicemail.
All incoming calls go directly to your voicemail.
Audio Calls
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