Calling Contacts from Directories
On Poly Trio systems, you can search for and call contacts in your contact directory, the corporate
directory, and the BroadSoft directory, if enabled.
Call a Contact from a Directory
Place a call directly from your directory or select contacts in your directory to call on the Place a Call
screen.
Procedure
1. Do one of the following:
• Select Contacts and select a directory.
• Select Place a Call and select Contacts , and select a directory.
2. Select a contact.
3. On the Details screen, select Call next to the number you want to call.
Call a Contact from a Directory Search
Search for and call contacts on the Search screen in your directory.
Procedure
1. Select Contacts and select a directory.
2. In the Search field, enter your contact’s name.
3. Select a contact.
4. On the Details screen, select Call next to the number you want to call.
Place a Call from a Locked Phone
When the phone is locked, you can place outgoing calls only to emergency numbers, such as 911 and
authorized numbers that your system administrator sets up. You can’t call any other numbers from a
locked phone.
Procedure
» From the Place an Authorized Call screen, choose a number and select Dial.
Related Links
Locking Your Poly Trio Phone on page 27
Placing Intercom Calls
Like a normal call, the intercom feature enables you to place a call to a contact.
An intercom call differs from a normal call in that the call recipient’s phone answers automatically when
not in an active call. Check with your system administrator to find out if this feature is available on your
phone.
If the call recipient has an active call, the recipient can choose to answer the intercom call. Otherwise, the
phone answers the intercom call automatically after their active call ends.
Audio Calls
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