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Poly Trio 8500 - Holding and Transferring Calls

Poly Trio 8500
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Answer an Intercom Call
When you receive an intercom call, your phone answers the call automatically as long as you don't have
an active call already.
If the phone answers an intercom call with your microphone muted, you must unmute your microphone
before responding to the call.
Related Links
Placing Intercom Calls on page 24
Decline an Incoming Call
You can decline an incoming call and send the call directly to voicemail.
Declined calls display in the Missed Calls list in Recent Calls. You can’t decline calls for shared lines.
Procedure
» In the Incoming Call screen, select Decline.
Related Links
Answer an Incoming Call on page 26
End an Audio Call
You can end active calls at any time, however, you must resume held calls before you can end a call.
Procedure
» Do one of the following:
Select Hang Up .
On the Calls screen, select the call and select Hang Up .
On the Calls screen, select a held call, select Resume , and select Hang Up .
Holding and Resuming Calls
When you are in a call, you can place an active audio call on hold and resume the call.
The Mute keys on the system and microphones glow red when you place a call on hold. The Mute keys
on the system and microphones flash green when the other contact places you on hold.
Hold a Call
You can place any active call on hold.
Procedure
» During an active call, select Hold.
Audio Calls
28

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