Poly Voyager Focus 2 UC Frequently Asked Questions

FREQUENTLY ASKED QUESTIONS (FAQ)
10
The smart sensors are not
working as expected, can I
reset them?
To reset the smart sensors with your headset powered on, put
your headset into the charge stand for more than 10 seconds.
OR
Power on your headset while pressing the Mute button for more
than 4 seconds until the LEDs flash purple 4 times, being careful
to not touch the earcup padding or allow it to come in contact
with surfaces.
Why does my Voyager
Focus 2 headset keep
dropping the connection to
my mobile / BT700?
Charging
Your headset can pair with up to 8 devices but only maintain 2
connections simultaneously. For best results ensure that the
only the two devices you want to use are connected to the
headset. On the other devices ensure that they are
disconnected from the headset.
How do I check my headset
battery status?
Slide and release the Power switch away from the off position.
Listen to the voice alert or observe the headset LEDs.
You can continue to use your headset while charging via
the micro-USB cable.
What do I do if my headset
talk time is not accurate (as
displayed in Poly Lens, or
via the voice prompts?
Deplete your headset battery and then fully charge to reset the
accuracy of the talk time prompt.

Poly Voyager Focus 2 UC Specifications

General

Wearing Style	Over-ear
Speaker Size	40 mm
Smart Sensors	Yes
Online Indicator	Yes
Earpads	Leatherette
Connectivity	Bluetooth 5.1, USB-A
Active Noise Cancelling	Yes
Weight	175 grams
Charging Time	2 hours
Compatibility	PC, Mac, mobile devices
Charging	USB charging
Wireless Range	Up to 50 meters/164 feet