27
User Manual | Edition 1, May 2020
Some zones
cannot be
turned o
Check if ‘Spill’ status is displayed for the zone.
Opening other zones will rectify the error
*Check spill groups.
No display on
the LCD
*Check if the cable is plugged in properly. Unplug the
cable and reconnect it.
*Check if there is power to the unit.
LCD Display
Corrupted
Reset LCD by holding RESET button on the right side
of the console for 2s.
If error is still not resolved, reset console by
unplugging the cable from behind and then reconnect
it after about 15 seconds. If the corrupted display
remains, power o/on the console. Otherwise, replace
the console.
WiFi symbol
disappeared
from the
touchpad
After a power failure, AirTouch 2+ will re-connect to
home router and WiFi icon ( ) will be back on in
3 minutes from Power ON.
Turn the wireless router OFF and turn it back ON.
Wait for 3 minutes for the AirTouch 2+ system to
initialise. If WiFi icon ( ) does not appear, follow WiFi
setup process to re-establish connection between
your home router and AirTouch 2+.
The response
on the console
seems slow.
Press and hold the top right button on AirTouch 2+
for 2 seconds to force it to reboot.
“AC ERRORxx”
is on touchpad
This error is displayed due to a fault with the AC unit.
The AC ON/OFF function will be disabled when this
error is displayed. The xx is the error code. The error
descriptions will be displayed in the top menu bar.
Please call an AC technician quoting the error code.
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