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General| Brand | Polycom |
|---|---|
| Model | RealPresence Group 500 systems |
| Category | Conference System |
| Language | English |
How to initiate a video call by entering a number or name.
Making calls using the history of previously connected sites.
Initiating calls by selecting entries from the system's contact list.
Quickly calling pre-configured speed dial contacts.
Methods for accepting or rejecting incoming calls.
Procedure for disconnecting an active call.
Overview of different call protocols and formats supported.
Understanding and managing encrypted calls and padlock icons.
How to find and display the system's network IP address.
How to increase or decrease the audio volume of the meeting.
Using the People+Content IP application for sharing computer content remotely.
Connecting a computer directly to the system for content sharing.
How to find and locate contacts within the system's directory.
Steps to initiate and add multiple participants to a call.
How to end individual or all connections in a multipoint call.
Understanding and configuring meeting passwords for multipoint calls.
Customizing how participants and content are displayed during calls.
Setting the system to automatically reject incoming calls.
Configuring the system to accept incoming calls without manual intervention.
Managing audio muting for automatically answered calls.
How to see upcoming meetings scheduled in Outlook.
Steps to participate in a scheduled meeting directly from the system.
Understanding presence icons for integrated contacts.
How call organizers can mute participants in CCCP calls.
Enabling remote control of the local camera by participants at the far end.
Using backlight compensation to improve video quality in challenging lighting.
How to perform a test call to verify system setup and connectivity.
Viewing details about system name, network, and usage.
Checking system status including active alerts, call control, audio, LAN, and servers.
Testing monitor color settings for optimal picture quality.
Verifying audio cable connections and tone generation.
Measuring audio signal strength from microphones and inputs.
Instructions for resetting system settings or the directory.
Testing internal and external audio/video components for the far end.
Diagnostic checks for EagleEye Director camera and microphone functionality.
How to find more troubleshooting information using the knowledge base.
How to contact Polycom support for installation and setup issues.
Information on implementation, maintenance, and professional services.
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