Polycom realpresence group 550 User Manual

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Polycom Document Title 1
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4.1.1 | July 2013 | 3725-69986-002/A
User’s Guide for the Polycom
®
RealPresence
®
Group Series
®

Polycom realpresence group 550 Specifications

General

Video Output	2 x HDMI
Maximum Video Resolution	1080p60
Video Standards	H.263, H.264 High Profile, H.264 SVC
Audio Standards	G.711, G.722, G.722.1, G.728, G.729
Video Input	HDMI
Network Protocols	H.323, SIP
Power Supply	100-240V AC, 50/60Hz
People Video Resolution	1080p
Content Video Resolution	1080p
Audio Inputs	HDMI
Audio Outputs	HDMI
Other Interfaces	USB, RS-232
Network	Ethernet 10/100/1000
IP Protocol Support	IPv4, IPv6
Security	HTTPS
Resolution	1920 x 1080
Field of View	Depends on the camera used
Connectivity	HDMI, USB
Content Sharing	Yes, via HDMI

Summary

Using the Remote Control

Recharging the Remote Control Battery

Instructions on how to charge the remote control battery.

Powering On and Off

Steps to power the system on and off.

Navigating the User Interface

Calling and Answering

General information on making, answering, and ending calls.

Placing a Call

Methods for initiating a video call.

Answering a Call

How to manually answer incoming calls.

Ending a Call

Controlling What You See

Viewing Details About Your System

Selecting and Adjusting a Camera or Other Video Source

How to choose and control cameras or other video inputs.

Enabling and Disabling EagleEye Director Tracking in a Call

Controlling automatic camera tracking features.

Setting and Using Camera Presets

Controlling What You Hear

Adjusting Volume

Muting the Microphone

Showing Content

Showing Content with People+Content IP

Showing Content from a Computer Connected Directly to RealPresence Group Systems

Working with Directory and Contact Entries

Searching for Directory Contacts

Including Multiple Sites in Calls

Placing a Multipoint Call

Steps to initiate a call with multiple participants.

Hanging Up a Multipoint Call

Changing the Way Calls Are Answered

Answering Video Calls Automatically

Using Microsoft Outlook Calendaring

Performing Tasks Involving Microsoft Office Communications Server or Microsoft Lync Contacts

Troubleshooting

Placing a Test Call

Accessing System Information, Status, and Diagnostics Screens

Viewing system details, network status, and diagnostic tests.

System Information

Status

Shows system status for active alerts, call control, audio, LAN, servers, and log management.

System Diagnostics

Performing audio, video, PING, and trace route tests.

Viewing Call Statistics

Contacting Technical and Solution Support

Polycom Technical Support

Contacting support for installation and setup issues.

Polycom Solution Support