User’s Guide for the Polycom RealPresence Group Series
42 Polycom, Inc.
Status
When a system device or service encounters a problem, you see an alert next
to the System button on the menu. This screen includes the following system
status details for either out of a call or in a call status:
Out of a Call Status Information
In a Call Status Information
Status Screen Description
Active Alerts Displays the status of any device or service listed within
the Status screens that has a current status indicator of
red. Alerts are listed in the order they occurred.
Call Control Displays the status of the Auto-Answer Point-to-Point
Video and Meeting Password settings.
Audio Displays the connection status of audio devices such as
the microphones, SoundStation IP, and SoundStructure.
EagleEye Director Displays the connection status of the EagleEye Director,
if one is connected. If the camera system is not
connected, this choice is not visible on the screen.
LAN Displays the connection status of the IP Network.
Servers • Always displays the Gatekeeper and SIP Registrar
Server.
• Displays the active Global Directory Server, LDAP
Server, or Microsoft Server.
• If enabled, displays the Provisioning Service,
Calendaring Service, or Presence Service.
Log Management Displays the status of the Log Threshold setting.
If the Polycom RealPresence Group system detects an
EagleEye Director, a status line for the device is
displayed.
When a system device or service encounters a problem,
you see an alert next to the System button on the menu.
Status Screen Description
Call Statistics Displays information about the call in progress. In
multipoint calls, the Call Statistics screens show most of
this information for all systems in the call. For more
information on this screen, refer to Viewing Call
Statistics on page 46.
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