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realpresence group 550
Polycom realpresence group 550 Administrator's Guide
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4.1.3
|
February 2014
|
3725-69988-0
03/A
Administrator
’
s Guide
Polycom
®
RealPresence
®
Group
Series
2
Table of Contents
About this Guide
3
Table of Contents
4
Introducing the Realpresence Group Series Systems
12
Polycom Realpresence Group Systems
12
Polycom Realpresence Group 300 Systems
12
Polycom Realpresence Group 500 Systems
12
Polycom Realpresence Group 550 Systems
13
Polycom Realpresence Group 700 Systems
13
Setting up Your System Hardware
14
Recharging the Remote Control Battery
14
Positioning the System
15
Positioning Polycom Realpresence Group Systems
15
Positioning the Polycom Touch Control Device
16
Positioning the Eagleeye Acoustic Camera
16
Positioning the Polycom Eagleeye Director
17
Powering on and off
19
Power-On Self Test (POST)
19
Powering on and off Polycom Realpresence Group 300 and 500 Systems
19
Powering on and off Polycom Realpresence Group 550 Systems
20
Powering on and off Polycom Realpresence Group 700 Systems
20
Sleep and Wake States
20
Power Button on the Remote Control
20
Polycom Realpresence Group System Indicator Lights
21
Powering on the Polycom Touch Control
23
Polycom Touch Control Indicator Light
23
Polycom Eagleeye Acoustic Camera Indicator Lights
23
Polycom Eagleeye Director Indicator Light
24
Configuring the Realpresence Group System
25
Setup Wizard
25
Admin Settings
25
Realpresence Group System Software Options
26
Customizing the Local Interface Home Screen
27
Displaying Speed Dial Entries
27
Displaying a Calendar
28
Changing the Background Image
28
Kiosk Mode
28
Configuring Home Screen Icons
28
Enabling Access to User Settings
29
Restricting Access to User and Administrative Settings
29
Displaying System Information on the Local Interface
29
Configuring Menu Settings
30
Networks
31
Getting the Network Ready
31
Connecting to the LAN
31
LAN Status Lights
31
Configuring LAN Properties
32
Configuring Realpresence Group System LAN Properties
32
Configure IP Address (Ipv4) Settings
32
Configure DNS Servers Settings
33
Configure IP Address (Ipv6) Settings
33
Configure LAN Options Settings
33
Configuring the Polycom Touch Control LAN Properties
36
Configuring IP Settings
37
Network Quality Settings
37
H.323 Settings
37
Configure the System to Use a Gatekeeper
37
SIP Settings
38
Configure SIP Settings for Integration with Microsoft Servers
40
Configure SIP Settings for Integration with the Telepresence Interoperability
41
Protocol (TIP)
41
RTV and Lync-Hosted Conference Support
41
AS-SIP Settings
41
Configure AS-SIP Settings
42
Multilevel Precedence and Preemption (MLPP)
43
Alternative Network Address Type (ANAT)
44
Network Quality
44
Lost Packet Recovery and Dynamic Bandwidth
45
Configure the System for Use with a Firewall or NAT
46
H.460 NAT Firewall Traversal
47
Basic Firewall/Nat Traversal Connectivity
49
Configuring Dialing Preferences
49
Dialing Options
49
SVC-Based Conferencing
50
Preferred Speeds
50
Finding Your System's IP Address
51
Monitors and Cameras
52
Connecting Monitors
52
Configuring Monitor Settings
52
Monitor Profiles
53
Recording Calls
53
Maximizing Video Display on Your HDTV
54
Using Sleep Settings to Prevent Monitor Burn-In
54
Connecting and Powering Cameras
54
Polycom Eagleeye IV
55
Polycom Eagleeye III
55
Polycom Eagleeye Acoustic
55
Polycom Eagleeye Director
56
Polycom Eagleeye II
56
Polycom Eagleeye HD
57
Polycom Eagleeye 1080
57
Polycom Eagleeye View
57
SDI Cameras
58
Connecting Cameras to Polycom Realpresence Group Systems
58
Powering Cameras with Polycom Realpresence Group Systems
58
Configuring Video Input Settings
59
Configuring General Camera Settings
59
Configuring Input Settings
59
Configuring a Third-Party Camera
61
Configuring the Polycom Eagleeye Director
62
Getting Started
62
Calibrating the Eagleeye Director Cameras
63
Adjusting the Room View
64
Enabling and Disabling Camera Tracking with Eagleeye Director
64
Enabling Camera Presets
65
Experiencing High-Definition Video Conferencing
66
Sending Video in High Definition
66
Receiving and Displaying Video in High Definition
66
Using Full-Motion HD
67
Microphones and Speakers
68
Connecting Audio Input
68
Connecting Polycom Realpresence Group System Table or Ceiling Microphone
68
Arrays
68
Using the Polycom Eagleeye™ View and Eagleeye Acoustic Microphones
68
Connecting a Polycom Soundstation IP 7000 Phone
69
Connecting Devices to the Polycom Realpresence Group 300, Realpresence Group 500, and Realpresence Group 550 Microphone Inputs
69
Connecting Devices to the Polycom Realpresence Group 700 Microphone
69
Input
69
Placing Polycom Microphones to Send Stereo from Your Site
70
Polycom Microphone Lights
71
Connecting Non-Polycom Microphones or a Mixer to a
72
Polycom Realpresence Group System
72
Connecting Audio Output
72
Placing Speakers to Play Stereo from Far Sites
72
Setting the Speaker Volume
73
Configuring Audio Settings
74
General Audio Settings
74
Audio Input
75
Realpresence Group 550 Audio Input Settings
75
Realpresence Group 500 Audio Input Settings
76
Realpresence Group 700 Audio Input Settings
76
Audio Output
77
Stereo Settings
77
Audio Meters
78
Testing Stereosurround
78
Settings for Non-Polycom Microphones
79
Content
80
Configuring VCR/DVD Player Settings
80
Playing a Videotape or DVD
80
Connecting Computers to Polycom Realpresence Group Systems
81
Configuring Content Sharing
81
Configuring Content Display with People+Content IP
82
Using the Polycom Visualboard™ Application
82
Configuring the Polycom UC Board
83
Configuring Closed Captioning
84
Through a Dial-Up Connection to the System's RS-232 Serial Port
85
Through the System's Serial RS-232 Port
86
Through the Web Interface
87
Placing and Answering Calls
88
Configuring System Settings
88
Configuring Call Settings
88
Setting the Call Answering Mode
90
Enabling Flashing Incoming Call Alerts
90
Configuring Multipoint Calling
90
Entering a Multipoint Option Key
91
Selecting a Multipoint Viewing Mode
91
Including Multiple Sites in a Cascaded Call
92
Managing Directories with the Polycom Realpresence Group System Web Interface
93
Directory Group Overview
93
Global Directory Entries
94
Managing Favorites
94
Types of Favorites Contacts
95
Connecting to Microsoft Exchange Server Calendaring Service
96
Calling from the Calendar
97
Using the Web Interface Place a Call Page
98
Search
98
Place a Call
98
Speed Dial
99
Recent Calls
99
Support Documents
100
Placing Calls in Kiosk Mode
100
Audio Add-In Calls
101
Security
102
Configuring Security Profiles
102
Managing System Access
103
External Authentication
103
Login and Credentials
105
Local Access
105
Remote Access
106
Detecting Intrusions
108
Managing User Access to Settings and Features
108
Configuring Admin ID and Password for the Polycom Touch Control
109
Local Accounts
109
Password Policies
109
Account Lockout
111
Enabling a Whitelist and Adding IP Addresses
112
Ipv4 Address Formats
113
Ipv6 Address Formats
113
Limitations
113
Port Lockout
113
Encryption
115
Configuring Encryption Settings for SVC Calls
116
Configuring Encryption Settings for Integration with Microsoft Servers
117
H.323 Media Encryption
117
List of Sessions
117
Managing Certificates and Revocation
118
Generating Certificate Signing Requests (Csrs)
118
Installing Certificates
120
Configuring Certificate Validation Settings
121
Configuring Certificate Revocation Settings
121
Certificates and Security Profiles Within a Provisioned System
123
Deleting Certificates and Crls
124
Realpresence Server Address Configuration in PKI-Enabled Environments
124
Security Banners
125
Setting up Log Management
125
Managing Polycom Touch Control Logs
127
Configuring a Meeting Password
127
Control and Navigation
129
Configuring Remote Control Behavior
129
Configuring the Remote Control Channel ID
130
Connecting Control and Accessibility Equipment
131
Connecting Non-Polycom Touch-Panel Controls
131
Configuring RS-232 Serial Port Settings
131
Setting up the Polycom Touch Control
132
Pairing and Unpairing a Polycom Touch Control Device and a Polycom Realpresence Group System
133
Pairing
134
Unpairing
134
Remote Management of the Polycom Touch Control
135
Download Logs
135
Network Settings
135
Pairing
135
Security
135
Software Updates
135
View Touch Control Screens
135
Smartpairing
136
Configuring Contact Information
136
Configuring Regional Settings
137
Configuring Polycom Realpresence Group System Location Settings
137
Configuring Polycom Realpresence Group System Language Settings
137
Configuring Polycom Realpresence Group System Date and Time Settings
138
Configuring Polycom Touch Control Regional Settings
139
Configuring Sleep Settings
139
Customizing Sleep Behavior
139
Managing the System Remotely
140
Using the Polycom Realpresence Group System Web Interface
140
Accessing the Web Interface
140
Monitoring a Room or Call with the Web Interface
140
Managing System Profiles with the Web Interface
141
Sending a Message
142
Configuring Servers
142
Setting up a Directory Server
142
Setting up SNMP
145
Downloading Mibs
145
Configuring for SNMP Management
146
Using a Provisioning Service
147
Enabling or Disabling the Provisioning Service
148
Setting up Multitiered Directory Navigation
149
Keeping Your Software Current
150
Diagnostics, Status, and Utilities
151
Polycom Realpresence Manageability Instrumentation Solution
151
Diagnostics Screens
151
Local Interface System Screens
152
Information
152
Diagnostics
153
Status
153
Statistics
155
Web Interface Diagnostics Screens
155
System Diagnostics
157
Viewing Call Statistics Using the Polycom Touch Control
158
Audio and Video Tests
159
System Logs
159
Downloading System Logs
160
System Log Settings
160
Downloading Eagleeye Director Logs
161
Call Detail Report (CDR)
161
Information in the CDR
162
Troubleshooting
165
Placing a Test Call
165
Resetting a Realpresence Group System
165
Performing a Factory Restore on the Polycom Realpresence Group System
166
Using the Restore Button for a Factory Restore
166
Using a USB Device for a Factory Restore
167
Deleting Files
168
To Reset the System to Its Factory Partition Software
168
Performing a Factory Restore on the Polycom Touch Control
168
Performing a Factory Restore on the Polycom Eagleeye Director
169
How to Contact Technical Support
170
Polycom Solution Support
170
System Back Panel Views
171
Polycom Realpresence Group 300 System
171
Polycom Realpresence Group 500 System
173
Polycom Realpresence Group 550 System
175
Polycom Realpresence Group 700 System
178
Port Usage
181
Security Profile Tables
186
Using the Maximum Security Profile
186
Using the High Security Profile
192
Using the Medium Security Profile
198
Using the Low Security Profile
203
Call Speeds and Resolutions
210
Point-To-Point Dialing Speeds
210
Multipoint Dialing Speeds
210
Call Speeds and Resolutions
211
Resolution and Frame Rates for Content Video
213
Other manuals for Polycom realpresence group 550
User Guide
54 pages
System Setup Sheet
2 pages
Setup Guide
2 pages
Quick Tips
2 pages
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Polycom realpresence group 550 Specifications
General
Brand
Polycom
Model
realpresence group 550
Category
Conference System
Language
English
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