Administrator’s Guide for the Polycom RealPresence Group Series Introducing the RealPresence Group Series
Polycom, Inc. 14
Setting Up Your System Hardware
This manual provides information to supplement the setup sheets provided with your system and its optional
components. A printed copy of the system setup sheet is provided with each RealPresence Group system.
PDF versions of the system setup sheets are available at support.polycom.com.
Recharging the Remote Control Battery
Your system setup sheet shows how to charge the battery in the remote control the first time. When the
remote control battery power is at 10% or less, a notification is displayed on the home screen. Although
other notifications override the low battery notification, the low battery notification returns after you dismiss
the other notifications. The low battery notification is not displayed while the system is in a call.
The following steps describe how to recharge the battery.
To recharge the remote control battery:
1 Pull the battery out of the end of the remote control.
2 Insert the USB plug into any USB 2.0 port, such as the one on your system. The RealPresence
Group 300 and RealPresence Group 500 systems have two USB 2.0 ports on the back of the
system, while the RealPresence Group 700 has one port on the front of the system.
The RealPresence Group 550 systems have two USB 2.0 ports, on the front and back of the system
respectively. However, you can charge the system only with the USB port on the back panel.
3 Wait until the status light on the battery turns green before removing it from the port.
4 Insert the charged battery into the remote control.
Figure: Charging the Remote Control Battery for a RealPresence Group 550 System on page 14 illustrates
these steps for the RealPresence Group 550 systems.
Figure: Charging the Remote Control Battery for a RealPresence Group 550 System
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