Administrator’s Guide for the Polycom RealPresence Group Series Placing and Answering Calls
Polycom, Inc. 91
require a multipoint conferencing unit (MCU) or a hosting system. Depending on the system’s configuration,
Polycom RealPresence Group systems can host multipoint calls.
Entering a Multipoint Option Key
Depending on your Polycom RealPresence Group system model, you might need to enter a multipoint
option key to enable multipoint calling. For information about purchasing a multipoint call option, please
contact your Polycom distributor.
To enter the multipoint option key:
1 In the web interface, go to Admin Settings > General Settings > Options.
2 In the Key field, enter the Multipoint Video Conferencing option key.
3 Click Save.
Selecting a Multipoint Viewing Mode
What you see during a multipoint call can vary depending on how the RealPresence Group system is
configured, the number of sites participating, the number of monitors you are using, and whether content is
shared.
To select a multipoint viewing mode:
1 In the web interface, select Admin Settings > General Settings > System Settings > Call
Settings.
2 Select a viewing mode from the Multipoint Mode list.
The following table describes the available multipoint viewing modes.
You cannot configure multipoint calls without purchasing and installing a Multipoint Video
Conferencing option key code.
The multipoint option key cannot be used with Polycom RealPresence Group 300 systems.
Table: Multipoint Viewing Modes
Setting Description
Video images from multiple sites can be automatically combined on one monitor in a display known as continuous
presence.
Auto The view switches between continuous presence and full screen, depending
on the interaction between the sites.
If multiple sites are talking at the same time, continuous presence is used. If
one site speaks uninterrupted for at least 15 seconds, that site appears in
full screen on the monitor.
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