Polycom realpresence group 550 Administrator's Guide

Administrator’s Guide for the Polycom RealPresence Group Series Diagnostics, Status, and Utilities
Polycom, Inc. 162
To download the CDR using the Polycom RealPresence Group system web interface:
1 Click Utilities > Services > Call Detail Report (CDR).
2 Click Most Recent Call Report and then specify whether to open or save the file on your computer.
Information in the CDR
The following table describes the data fields in the CDR.
Data Description
Row ID Each call is logged on the first available row. A call is a connection to a single site, so there
might be more than one call in a conference.
Start Date The call start date, in the format dd-mm-yyyy.
Start Time The call start time, in the 24-hour format hh:mm:ss.
End Date The call end date.
End Time The call end time.
Call Duration The length of the call.
Account Number If Require Account Number to Dial is enabled on the system, the value entered by the user
is displayed in this field.
Remote System
Name
The far site’s system name.
Call Number 1 The number dialed from the first call field, not necessarily the transport address.
For incoming calls — The caller ID information from the first number received from a far site.
Call Number 2
(If applicable for
call)
For outgoing calls — The number dialed from the second call field, not necessarily the
transport address.
For incoming calls — The caller ID information from the second number received from a far
site.
Transport Type The type of call — Either H.323 (IP) or SIP.
Call Rate The bandwidth negotiated with the far site.
System
Manufacturer
The name of the system manufacturer, model, and software version, if they can be
determined.
Call Direction In — For calls received.
Out — For calls placed from the system.
Conference ID A number given to each conference. A conference can include more than one far site, so
there might be more than one row with the same conference ID.
Call ID Identifies individual calls within the same conference.
Total H.320
Channels Used
Number of narrow-band channels used in the call.
Endpoint Alias The alias of the far site.

Polycom realpresence group 550 Specifications

General

Brand	Polycom
Model	realpresence group 550
Category	Conference System
Language	English