Administrator’s Guide for the Polycom RealPresence Group Series Introducing the RealPresence Group Series
Polycom, Inc. 26
If you enable a provisioning service, any settings provisioned by the Polycom Converged Management
Application™ (CMA
®
) or Polycom RealPresence
®
Resource Manager system might be displayed as
read-only settings in the Admin Settings. For more information about automatic provisioning, refer to the
Polycom CMA or RealPresence Resource Manager system documentation on the Polycom web site.
The Polycom Touch Control has separate admin settings that allow you to update Touch Control software
and configure LAN, regional, and security properties for the Touch Control. Refer to the following sections
for more information:
● Configuring the Polycom Touch Control LAN Properties on page 36
● Configuring Polycom Touch Control Regional Settings on page 139
● Configuring Admin ID and Password for the Polycom Touch Control on page 109
● Managing Polycom Touch Control Logs on page 127
An admin ID and password might be configured for the Touch Control Administration settings. The default
ID is admin and the default password is 456.
RealPresence Group System Software Options
Some of the features of a RealPresence Group system are optional. To activate the following features, you
must purchase and install a key code:
● Multipoint Video Conferencing: This option enables your system to make video calls to more than one
site at a time. It is available only for RealPresence Group 500, RealPresence Group 550, and
RealPresence Group 700 systems. For more information, refer to Configuring Multipoint Calling on
page 90.
● Telepresence Interoperability Protocol (TIP): This option improves the interoperability of systems in
environments with certain Cisco telepresence systems. For more information, refer to Configure SIP
Settings for Integration with the Telepresence Interoperability Protocol (TIP) on page 41.
● Lync Interoperability License: This option enhances the video experience by enabling the following
Microsoft features for all RealPresence Group Series systems:
Real-time video (RTV), which provides higher resolutions during video calls when integrated with
Microsoft Lync Server
Microsoft's version of H.264 SVC, which delivers a continuous presence style experience
When a RealPresence Group System is paired with a Polycom Touch Control, the following
statements are true:
• You can change the system’s configuration using the web interface only.
• During pairing, when prompted to enter the Admin ID and Admin Room Password, but no Admin
Room password has been configured, you must submit a blank password.
If your RealPresence Group system will be provisioned by the RealPresence Resource Manager
system and you plan to use PKI certificates, make sure you configure the Host Name setting on the
web interface in Admin Settings > Network > LAN Properties > LAN Options with the same name
as the name that the RealPresence Resource Manager system will provision so that certificate
signing requests (CSRs) generated during certificate installation have the correct host name
information in them. For more information about PKI certificates, refer to Managing Certificates and
Revocation on page 118. For more information about provisioning, refer to Using a Provisioning
Service on page 147.