Administrator’s Guide for the Polycom RealPresence Group Series Diagnostics, Status, and Utilities
Polycom, Inc. 152
Local Interface System Screens
Most diagnostic information is available in both the web and the local interface, but some of this information
is specific to one or the other interface. Read this section to learn how to find diagnostic information in the
local interface.
To access the Diagnostics screens on the local interface:
» Go to Settings > System Information.
The local interface’s System Information screen has the following choices:
● Information
● Status
● Diagnostics
● Call Statistics
Information
Diagnostic Screen Description
System Detail Displays the following system information:
• System Name
• Model
• Hardware Version
• System Software
• Serial Number
• MAC Address
• IP Address
Network Displays the following network information:
• IP Address
• Host Name
• H.323 Name
• H.323 Extension (E.164)
• SIP Address
• Link-Local
• Site-Local
• Global Address
Usage Displays the following usage information:
• Time in Last Call
• Total Time in Calls
• Total Number of Calls