Polycom, Inc. 3
About This Guide
The Administrator’s Guide for the Polycom RealPresence Group Series is for administrators who need to
configure, customize, manage, and troubleshoot Polycom
®
RealPresence
®
Group systems. The guide
covers the RealPresence Group 300, RealPresence Group 500, RealPresence Group 550, and
RealPresence Group 700 systems.
Please read the Polycom RealPresence Group system documentation before you install or operate the
system. The following related documents for RealPresence Group systems are available from
support.polycom.com/PolycomService/support/cn/support/video/group_series/:
● Installing Software and Options for the Polycom RealPresence Group Series and Accessories, which
describes how to install Polycom RealPresence Group systems and accessories
● User’s Guide for the Polycom RealPresence Group Series and User’s Guide for the Polycom
RealPresence Group Series and the Polycom Touch Control, which describe how to perform video
conferencing tasks
● Setup Sheets for your hardware
● Release Notes
● Integrator’s Reference Manual for the Polycom RealPresence Group Series, which provides cable
information and API command descriptions
● Regulatory Information, which describes safety and legal considerations for using Polycom
RealPresence Group systems
For support or service, please contact your Polycom distributor or go to Polycom Support at
support.polycom.com.
Polycom recommends that you record the serial number and option key of your Polycom RealPresence
Group system here for future reference. The serial number for the system is printed on the unit.
System Serial Number: ____________________________________________
Option Key: ____________________________________________________
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