How to resolve audio feedback when connecting a VCR to Polycom Conference System?
If you experience audio feedback when a VCR is connected to your Polycom Conference System, and you have a single VCR connected for playing or recording without a tape inserted, and VCR - Far and Near Audio or VCR Audio Out Always On is selected, place a tape in the VCR.
Why can't I navigate to Admin screens on Polycom Visual Concert VSX Conference System?
If you cannot navigate to the Admin screens on your Polycom Conference System because the System button is not displayed, press the button on the remote and select System at the end of the help message. Alternatively, access the system remotely using the system’s web interface, FTP, Telnet, or SNMP. From the web interface, you can add the System button back to the home screen by navigating to System Setup > Admin Settings > General Settings > Home Screen Settings, then select System. The change will take effect after you navigate away from the home screen and then back again on the system.
How to fix Polycom Visual Concert VSX when it starts in the software update screen?
If your Polycom Conference System starts in the software update screen, it could be because the power button was pressed for too long when powering on the system. To resolve this, press and release the power button briefly. Alternatively, the system software might be corrupted or not loaded correctly, requiring you to load the system software from your computer.
Why does my Polycom Visual Concert VSX Conference System not start?
Your Polycom Conference System might not start because the power switch is off. Ensure the power switches for the system and all connected equipment are turned on. For VSX 3000, VSX 3000A, VSX 5000, VSX 6000, and VSX 6000A models, verify the power pack is connected to a power outlet and the cords are securely seated. For VSX 7000 and VSX 7000s models, confirm the system is connected to the subwoofer and the subwoofer to a power outlet, as the subwoofer supplies power to the system. Also, check the power outlet by testing it with another device. If the outlet is inactive, use a different one.
What to do if my Polycom Visual Concert VSX restarts over and over?
If your Polycom Conference System restarts repeatedly, ensure the power plug is fully seated. If that doesn't work, try unplugging and reseating the power plug five times to address potential corrosion.
What to do if I get an error message when placing an ISDN (H.230) call on Polycom Visual Concert VSX Conference System?
If you receive an error message when placing an ISDN call on your Polycom Conference System, it may be due to an ISDN cause code received from the ISDN line. Try the call again. If the highest-numbered channel did not connect, be sure you are calling the correct number.
How to troubleshoot ISDN call progress indicators on Polycom Conference System?
If the progress indicators do not turn green when placing an ISDN call on your Polycom Conference System, try the call again. Also, verify that the NT-1 is powered on.
How to resolve network congestion message on Polycom Visual Concert VSX Conference System?
If your Polycom Conference System displays a network congestion message when placing an ISDN call immediately after starting the system, and you're using a PRI E1 network interface module connected to an Adtran Atlas 800 Plus module, wait about three minutes before trying the call again.
How to fix error message when placing an IP (H.323) call on Polycom Visual Concert VSX Conference System?
If you're getting an error message when placing an IP call on your Polycom Conference System, verify that the LAN cable is properly connected and is not faulty (replace if needed). Use the PING test to check if the far site is reachable. Also, check your IP configuration and contact the gatekeeper/gateway administrator to ensure the IP Gateway/Gatekeeper is operating correctly and configured correctly.
What to do if my Polycom Visual Concert VSX Conference System does not start or respond?
If your Polycom Conference System isn't starting, first, ensure the power switches for the system and all connected equipment are turned on. Next, check that the power cord is properly connected to a working power outlet. You can verify the outlet by plugging in another device. If the outlet works, the system’s power supply might be faulty.
General| Data Standards | H.239 |
|---|---|
| Frame Rate | Up to 30 fps |
| Embedded MCU | No |
| Video Standards | H.264, H.263++, H.261 |
| Audio Standards | G.711, G.722, G.722.1, G.728 |
| Maximum Video Resolution | 704 x 576 |
| Video Resolution | QCIF, CIF |
| Network Protocols | H.323, SIP |
| Ethernet Interface | 10/100 Mbps |
| Video Inputs | S-Video, Composite |
| Video Outputs | S-Video, Composite |
| Audio Inputs | Line In |
| Audio Outputs | Line Out |
| Network Interfaces | Ethernet |
| Content Sharing | H.239 |
| Camera Support | Polycom cameras |
| Display Outputs | S-Video, Composite |
| Encryption | AES |
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